Lalit Kumar
WINDOWS / SYSTEM ADMINISTRATOR | IT INFRASTRUCTURE ENGINEER
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About
Windows / System Administration and IT Infrastructure professional with 8+ years of technical experience in IT support, Windows administration, Active Directory, networking, hardware/software troubleshooting, endpoint security and infrastructure support. Currently working as an IT Engineer with 3i-Infotech Ltd. at SIDBI Bank. Hands-on experience in Active Directory user administration, OU management, Group Policy (GPO), Windows Server installation and troubleshooting, DNS, DHCP, shared folder permissions, Hyper-V, Azure virtual machines, IP troubleshooting and end-user support.
Experienced in supporting approximately 20 PCs/users and resolving day-to-day enterprise IT infrastructure issues.
Career objective: To contribute as a Windows / System Administrator in a growth-oriented organization where I can utilize my experience in Windows Server, Active Directory, networking, virtualization, troubleshooting and IT infrastructure support while continuing to develop my technical expertise.
Experience
IT Engineer / Desktop Engineer – IT Infrastructure Support - 3i-INFOTECH LTD. - Bahadurgarh, Haryana
(2023-10)
Client: Small Industries Development Bank of India (SIDBI)
- Provide Windows and IT infrastructure support for approximately 20 PCs/users.
- Administer Active Directory, including user account creation, deletion, disabling and basic account management.
- Create and manage Organizational Units (OU) and Group Policy (GPO).
- Install, configure and troubleshoot Windows Server environments.
- Configure and troubleshoot DNS and DHCP services.
- Perform domain registration and support domain-related user issues.
- Perform IP address allocation and troubleshoot IP/network-related issues.
- Create and manage shared folders and configure folder permissions.
- Configure local network sharing and share-drive mapping.
- Configure and support Hyper-V virtual machines.
- Handle Service Desk / SDP tickets and provide technical solutions.
- Install, configure and troubleshoot network printers and scanners.
- Configure and troubleshoot Microsoft Outlook.
- Support SharePoint upload/download and OneDrive troubleshooting.
- Install, configure and troubleshoot Zscaler and Ivanti/Pulse Secure.
- Perform hardware/software installation and troubleshoot biometric and face-detection machines.
Quality Management & Customer Support - GIGABYTE TECHNOLOGY PVT. LTD.
(2018-02 - 2023-10)
5 Years 7 Months
- Performed quality testing of computer motherboards and graphics cards.
- Installed and tested Windows 7, 8, 10 and 11.
- Performed BIOS and firmware upgrades.
- Installed and configured computer hardware.
- Performed desktop assembly and disassembly.
- Installed Intel and AMD processors.
- Performed RAM frequency configuration and SSD firmware updates.
- Performed hardware troubleshooting and customer technical support.
- Performed weekly activities related to Windows Server and IT systems.
- Installed and troubleshot sharing/network printers.
- Supported motherboard, graphics card, SSD and Brix-related technical issues.
Teaching Experience - ENGINEERING COLLEGES
3 Years – Engineering college teaching experience.
Education
M.Tech - Electronics & Communication Engineering (ECE) - UIET, MDU Rohtak, Haryana (2012)
B.Tech - Electronics & Communication Engineering (ECE) - JIET, Kurukshetra University, Kurukshetra, Haryana (2009)
12th - HBSE, Jind, Haryana (2005)
10th - HBSE, Jind, Haryana (2003)
