Lekshmi Lazarus
Sr. Customer Service Executive
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About
Looking forward to work in a stimulating and challenging environment that will convert my potential into performance & recognition for hard work, honesty & sincerity, thereby contributing to the growth of the organization with a positive attitude
Experience
Sr. Customer Service Executive - Hinduja Global Solution India Pvt Ltd
(2014-07 - 2017-05)
Hinduja Global Solution India Pvt. Ltd was founded in 2000. A global leader in business process management (BPM) and optimising the customer experience life-cycle, HGS has built expertise focusing on Customer Experience Management.
Associate - Navigant BPM India Pvt Ltd
(2017-06 - 2019-07)
Navigant BPM Pvt Ltd is medical billing based company and I worked in US healthcare based process we use to convert patients medical billing chart to electronic explanation of benefits.
Sr. Representative Operations - Concentrix Daksh Services India Pvt Ltd
(2020-01 - 2022-07)
Concentrix is a business services company and am currently working in collections process for Private Bank.
- Contributed Ideas for teams performance and (Continuous Improvement of processes) for obtaining Timeliness/Accuracy.
- Training new joiners and clarifying there queries.
- Best Trainer Award for year 2023
Process Trainer / Team Leader - Armsoftech Private Limited
(2022-07 - 2024-03)
Armsoftech is a business services company and am currently working as a team leader in collection process for Private Bank.
Teller / Deputy Manager - HDFC BANK
(2024-05 - 2025-12)
Education
H.S.C - 12th - Senthil Murugan Govt. Girls Hr. Sec. school (2009)
BA - ECONOMICS - Govindammal Aditanar College for Women (2014)
MA - ECONOMICS - Manonmaniam sundaranar University (2016)
