Manjunatha Shetty

Results-driven Sales & Business Development professional with 10+ years of experience across Healthcare, FinTech, Lending and Real Estate. Proven track record in consultative selling, customer acquisition, upselling, relationship management and revenue growth. Experienced in exceeding sales targets, managing high-value customer portfolios and delivering exceptional customer experiences.

Senior Associate – Sales at Visit Health Pvt. Ltd. (2025-11 – 2026-07)

• Generated incremental revenue by upselling 15+ add-on laboratory test packages daily to Star Health Annual Health Check-up (AHC) customers.
• Consistently achieved monthly sales targets of approximately ₹2.5 lakh through consultative selling and customer engagement.
• Recommended preventive health packages based on customer needs, improving conversion rates and customer satisfaction.
• Coordinated with operations teams to ensure seamless booking and completion of laboratory services.
• Maintained accurate CRM records and ensured timely follow-ups.

Associate Business Manager / Freelance Associate at Rupeeboss Financial Services Pvt. Ltd. (2024-04 – 2025-10)

• Managed 40–50 Personal, Mortgage and Business Loan applications monthly.
• Built strong referral partnerships with real estate agents and financial advisors.
• Delivered end-to-end customer relationship management and loan processing.

Customer Success Associate at Gajju Technologies Pvt. Ltd. (2020-06 – 2023-03)

• Processed 300–400 education loan applications per month with portfolios up to ₹60 lakh.
• Exceeded sales KPIs through customer counselling and relationship management.
• Managed enterprise accounts and collaborated with internal teams to improve customer experience.

Freelance Brand Representative at Squad Stack (2023-07 – 2024-03)

• Coordinate with concern department to ensure cohesive brand representation across platforms.
• Utilized project management tools to plan and execute freelance projects
• Managed multiple projects simultaneously, ensuring timely delivery and client satisfaction
• Completed over 10+ successful freelance projects, delivering high quality results that exceeded client expectations

Operation executive at Kaarvn Services (2019-03 – 2019-05)

• Evaluated and approved loan applications, adhering to underwriting guidelines and regulatory requirements
• Analyzed financial statements, credit reports, and other relevant data to assess borrower risk and credit worthiness
• Provided exceptional customer service, communicating effectively with borrowers throughout the loan process
• Maintained up to date knowledge of industry regulations and best practices, ensuring compliance and ethical standards

TL And Risk Analyst at Furlenco (2017-11 – 2018-08)

• Conducted regular risk reviews to reduce operational risks within the organization
• Stream lined risk assessment workflow by processing 45% more cases monthly while cutting review time
• Analyzed applications using financial modeling techniques to assess the risk of default
• Prepared and presented risk reports to senior management, providing analysis and recommendations

Senior customer acquisition executive at Phasorz Technologies Pvt Ltd (DocsApp) (2016-03 – 2017-07)

• Developed and maintained strong relationships with key clients, resulting in an increase in repeat business
• Negotiated and closed complex sales deals with high value clients, exceeding sales targets consistently
• Utilized CRM systems to manage sales pipelines, track customer interactions, and identify potential opportunities
• Managed a team of representatives, providing guidance, support, and coaching to drive team success
• Resolved over 100+ customer inquiries daily via phone, email, and live chat
• Maintained a high level of professionalism and integrity in all sales interactions, adhering to ethical guidelines and regulatory requirements
• Collaborated with technical, marketing and product development team to solve complex product issues and ensure customer satisfaction

Seller support executive (Flipkart Process) at Inspire Solutions Pvt Ltd (2015-03 – 2016-01)

• Utilized and maintained onboarding documentation and templates, ensuring a seamless and consistent on boarding experience
• Managed and tracked the on boarding progress of multiple sellers simultaneously, ensuring timely and effective on boarding
• Provided ongoing support to seller through out the on boarding process, resolving queries and addressing concerns
• Utilized seller relationship management systems to track customer onboarding progress and manage
• Helped the sellers to improve the business by analyzing sales metrics

Sales executive at Vignesh Developers (2012-07 – 2015-03)

• Successfully negotiated and closed multiple complex real estate transactions, including residential and investment properties.
• Established and maintained strong relationships with clients, building trust and fostering long term business.
• Provided exceptional customer service and personalized guidance throughout the entire real estate transaction process
• Maintained up to date knowledge of industry regulations, ethics, and best practices.
• Collaborated with a team of real estate professionals to provide comprehensive services to clients

Diploma in Computer Science – Prasanna Polytechnic

Certification in Data Science & AI – Learnbay