Maya Gupta

Wealth Operations Professional with nearly 10 years of experience in financial services. Expertise in KYC processing, investor onboarding, mutual fund transactions, PMS/AIF documentation, Demat account handling, and client servicing for retail and HNI clients. Skilled in handling MF financial and non-financial transactions through NSE NMF II, MF Central, MF Utility (For direct plan), CAMS, K Fintech, and AMC platforms.

Strong knowledge of compliance, operational coordination, and investment documentation with high accuracy and timely execution.

Operation Manager Professional at Mrs. Priti Kucheria (Mutual Fund Distributor) (2018-12 – 2025-09)

• Managed end-to-end Mutual Fund Operations for retail and HNI clients.
• Handled online onboarding, mandate registration, bank addition/modification, account modification and transactions of Mutual Funds through NSE NMF II.
• Processed Mutual Fund financial and non-financial transactions through platforms such as MF Central, MF Utility (For Direct Plan), CAMS, K Fintech, and AMC websites.
• Performed KYC for Individuals, NRIs, and Non-Individual clients.
• Managed Fixed Deposit applications, renewals, maturity processing, and Form 15G/H submissions through online and physical modes.
• Handled documentation, verification, and processing of PMS & AIF investments of ICICI Prudential Mutual Fund, Kotak Mutual Fund, Nippon India Mutual Fund, and WhiteOak Capital Mutual Fund.
• Processed Bond applications, status tracking, and follow-up activities.
• Managed Demat account opening for Individuals, NRIs, and Non-Individuals through Stock Holding Corporation of India Limited.
• Handled DIS & DRF documentation and processing.
• Maintained updated transaction and investment records in Excel with high accuracy.
• Coordinated with clients, AMCs, PMS/AIF companies, FD companies, and financial institutions for smooth transaction execution and servicing.
• Managed paperwork and processing related to mergers, demergers, and transmission cases across Mutual Funds, FD's, PMS/AIF, Bonds, and Demat accounts.
• Successfully processed 200+ client transactions monthly while ensuring accuracy and timely completion.
• Ensured compliance and timely completion of KYC and investment documentation processes.

Operation executive Professional at Mr. Jagdish Oza (Mutual Fund Distributor & Insurance Agent of Life & General) (2015-12 – 2018-10)

• Managed online onboarding, mandate registration, bank registration, account modifications, and investor transactions of Mutual Funds through the NJ India Invest platform.
• Performed KYC and compliance checks before processing investment transactions.
• Handled financial and non-financial mutual fund transactions through both online and physical modes.
• Prepared and processed physical application forms for Mutual Funds, Fixed Deposits, and Insurance products.
• Maintained accurate transaction records and MIS reports in Excel.
• Managed documentation and servicing for Life Insurance, Mediclaim, Personal Accident, Fire Insurance, and other General Insurance products.
• Processed online LIC premium payments, FD applications, renewals, and maturity transactions.
• Coordinated with clients for investments, insurance renewals, premium payments, claims, policy servicing, and maturity follow-ups.
• Liaised with insurance companies including The New India Assurance Company Limited and Apollo Munich Health Insurance for renewals, claims, applications, and query resolution.
• Coordinated with AMC's, FD companies, and financial institutions for transaction processing and client servicing.

CPT in Chartered Accountancy – Institute of Chartered Accountants of India (ICAI)

B.COM in Commerce – Ghanshyam Das Saraf College

H.S.C. – Durgadevi Saraf Junior College

S.S.C. – Sheth D.M. High School