Megha Sameerhannure
Customer Service and Banking Operations Professional
Talent
PuneMember since June 3, 2026
Customer ServiceEmail SupportChat SupportEscalation Handling
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Customer ServiceEmail SupportChat SupportEscalation Handling
About
Customer Service and Banking Operations Professional with 4+ years of experience in B2B and B2C customer support. Experienced in Email Support, Chat Support, Escalation Handling, CRM tools, Complaint Resolution, and SLA Management.
Experience
Customer Support Associate - Digitide Solutions Pvt. Ltd.
(2026-02)
Senior Associate - Federal Bank Process
(2022-12 - 2025-07)
Customer Support Representative - Suma Soft Pvt. Ltd.
(2022-03 - 2022-12)
Customer Service Associate - Connection Direct Pvt. Ltd.
(2021-06 - 2022-08)
Education
Bachelor of Arts - BA - Nawroji Wadia College, Pune (2021)
HSC - Govt. Higher Secondary School, Katni (2017)
SSC - Govt. Girls High School, Katni (2015)
