Narendra Kumar

Results-driven Senior Project Manager and Product Manager with 18+ years of total IT experience, including 8+ years leading enterprise-scale digital transformation programs. PMP® certified professional with proven expertise managing $25M+ multi-project portfolios across SaaS, PIM, MDM, DAM, HRIMS, B2B, B2C, and eCommerce platforms. Experienced in full SDLC, Agile, Scrum, Kanban, and Waterfall methodologies.

Strong track record delivering complex programs on time and within budget while maintaining 95%+ client satisfaction. Skilled in stakeholder management, product roadmap development, backlog prioritization, OKR/KPI alignment, CI/CD pipeline oversight, and cloud migration (AWS, Azure, GCP). Adept at leading cross-functional teams of 15–25 members across onshore and offshore environments.

Project Manager at Happiest Minds Technologies (2021-09 – Present)

Lead end-to-end SDLC and Product Lifecycle Management (PLM) for T&M and Fixed-Price engagements across 5 concurrent projects (~$92M annual revenue). Manage cross-functional teams of 25+ members across Mobile (Android/iOS/React Native), Web, B2B, and B2C applications. Govern sprint planning, backlog prioritization, delivery milestones, and stakeholder communication from requirement gathering through go-live. Manage program budgets, revenue tracking, margin alignment, and resource capacity forecasting to maintain financial discipline. Drive AI-assisted data migration, de-duplication, and Dynamics 365 ERP integration for enterprise clients, achieving a 9.5/10 customer satisfaction score.

Awarded Best Implementation

Team – DexKo Global (Q1 & Q3, 2025).

Project Manager at SequelOne Solutions Pvt. Ltd. (2019-11 – 2021-09)

Directed full-cycle delivery of HRIMS modules encompassing Recruitment, Onboarding, and Survey Management for enterprise clients. Spearheaded the end-to-end development of the Recruitment module from inception to deployment within 4 months, leading a team of two resources. Orchestrated requirement analysis, solution design, and execution planning to ensure structured and timely implementation.

Executed the rollout of a Survey Management module for an international bank serving a workforce of 100,000 employees. Facilitated stakeholder engagement and ensured alignment of deliverables with business objectives and quality standards.

Project Lead at Acknown Technologies Pvt. Ltd. (2017-11 – 2019-11)

Led the Hotelier AI Dashboard module for the hotel booking domain, overseeing functional delivery and performance optimization. Developed NLP-based AI dashboards incorporating predictive analytics for future sales forecasting. Coordinated cross-functional execution to ensure timely deployment of intelligent reporting solutions.

Lead Solution Architect at Virtuos Solutions Pvt. Ltd. (2010-12 – 2017-10)

This company is in the domain of CRM. I handle Oracle RightNow Configuration and Customization using PHP/JQuery/Ajax codes.

• Delivered enterprise CRM solutions using Oracle RightNow
• Digital Transformation
• Requirement gathering
• Stakeholder Management
• Awarded Employee of the Year (2013, 2016)

Web Developer at Midas Web Technologies (2009-10 – 2010-08)

• Gathered requirements, created WBS, and allocated development tasks for client web application projects.
• Developed web applications using PHP, MySQL, jQuery, and JavaScript; executed advanced Google Maps customizations for a cycling event platform.

Web Developer at Weblink India Pvt. Ltd. (2006-10 – 2009-10)

• Developed 80+ websites using PHP, MySQL, jQuery, Ajax, and JavaScript on CakePHP, CodeIgniter, WordPress, and Joomla frameworks.

MCA – Aptech (2005)

B.Com – University of Delhi (2002)

XIIth in English (1999)

Xth in English (1997)