Noah Rajkumar

Senior HR Operations professional with 9+ years of experience leading employee lifecycle management, HR shared services, and HRIS operations (Oracle Fusion HCM, Oracle EBS, Formula HR, Omnidocs, Smartverify) across IT and global shared-services environments. Proven track record in process governance, HR policy implementation, employee relations, background verification (BGV), vendor management, and HR metrics/analytics-driven reporting. Recognized for effective stakeholder management, cross-functional collaboration with HR Business Partners, and driving HR service delivery initiatives that align with business objectives and compliance goals.

Senior Executive – HR Operations - Bahwan CyberTek Pvt Ltd - Chennai

(2022-02 - 2026-06)

• Managed end-to-end employee lifecycle processes including onboarding, offboarding, document verification, and probation management for 1,500+ employees, ensuring compliance with organizational policies and audit requirements.
• Collaborated with HR Business Partners and leadership to design and implement HR policies, governance frameworks, and talent strategies aligned with business objectives.
• Directed HRIS (Oracle Fusion HCM, Oracle EBS) including upgrades and day-to-day data governance, maintaining 100% data accuracy across 3000+ employee records for reporting and audit readiness.
• Prepared and issued HR letters, managed Ex-employee employment verification, responding within 2 business days.
• Led Background Verification (BGV) operations across India and APAC, overseeing vendor performance, contract compliance, and SLA adherence; achieved a 90–95% reduction in average turnaround time.
• Drove HR service delivery and continuous process improvement initiatives, consolidating workflows to reduce turnaround time and enhance stakeholder satisfaction.
• Produced MIS reports and HR analytics for leadership, enabling effective operational insights and data-driven decision-making.

Team Lead – Client Relationship (HR Operations Support) - Bactrak Pvt Ltd - Chennai

(2018-09 - 2022-01)

• Managed end-to-end recruitment coordination - sourcing, screening and shortlisting, interviews and assessments, and offer negotiation, ensuring SLA and compliance adherence across the hiring lifecycle.
• Collaborated with leadership to implement HR policies and process improvements; administered benefit programs. Managed employee relations, stakeholder communication, strengthening engagement across 100+ employees and 5 business units.
• Managed end-to-end background verification (BGV) for 700+ candidate profiles per month, covering employment, education, address, reference, id, database, cv validation, criminal record and gap checks while ensuring compliance and turnaround time., MIS reporting, and vendor/client coordination.
• Led a team, providing day-to-day operational guidance and support to ensure efficiency, and achievement of organizational objectives.

Executive – Client Relations - Matrix Business Services - Chennai

(2016-09 - 2018-08)

• Conducted background verification (BGV) in line with client protocols and coordinated documentation review and follow-ups; managed MIS reporting, quality checks, and SLA-driven, client and employee query resolution as the in-plant coordinator.

MBA - HR & Operations - Xavier's Institute of Business Administration (XIBA) (2014 - 2016)

B.Sc - Visual Communication - St. Xavier's college (2010 - 2013)