Prabhat Kumar

To work with an organization that provides me the opportunity to improve my skills and knowledge to grow with the organization objective.

Team Leader at Hello Money India pvt ltd (2026-01 – 2026-08)

• Supervised and coordinated team members to ensure smooth day-to-day operations and achievement of assigned responsibilities.
• Conducted staff briefings and provided guidance, training, and support to team members.
• Handled customer and patient queries professionally and worked toward timely resolution of complaints and issues.
• Maintained accurate records, registers, reports, and other operational documentation.
• Coordinated with different departments to ensure smooth workflow and timely completion of tasks.
• Monitored work quality and followed company policies, procedures, and safety standards.
• Prepared and maintained daily records and provided regular feedback to management.
• Demonstrated good communication, teamwork, problem-solving, and customer-handling skills.

Telecaller at S.M.C Insurance pvt ltd (2025-04 – 2025-07)

Data entry operater at Freelancer (2024-08 – 2025-04)

• Performed data entry and maintained computer-based records with accuracy and attention to detail.

BCA – CCS university

10+2 – CBSE Board

10th – CBSE Board