Prayan William

Results-driven Supply Chain and Logistics Professional with over 8 years of comprehensive experience in logistics operations, warehouse coordination, ERP procurement, inventory control, truck planning, and customer service. Proven expertise in Six Sigma methodologies enhances operational efficiency and dispatch performance. Proficiency in SAP processes and E-Waybill generation streamlines supply chain coordination.

A strong commitment to optimizing workflows and delivering exceptional service ensures seamless logistics solutions that meet organizational goals.

Senior Executive – Logistics & Customer Service at VKL Seasonings Pvt Ltd (2017-08 – Present)

• Manage end to end order processing and ensure accurate delivery commitments.
• Coordinate daily truck planning and dispatch schedules.
• Monitor inbound and outbound logistics operations.
• Generate E-Waybills and maintain compliance documentation.
• Track consignments and provide shipment updates to customers.
• Coordinate with warehouse teams for picking, packing and dispatch.
• Monitor inventory levels and assist in stock replenishment planning.
• Maintain SAP updates for dispatch tracking and order processing.
• Prepare logistics reports including shipment status and pending orders.
• Coordinate with transporters to ensure vehicle availability.
• Maintain documentation including COA, CI Forms and dispatch records.
• Support warehouse operations for smooth daily dispatch workflow.

Associate – Supply Chain Operations at Shriram Distribution Services Ltd (2016-04 – 2017-04)

• Coordinated goods flow including receiving, storage and dispatch.
• Maintained stock control systems improving inventory accuracy.
• Managed procurement using Oracle ERP purchase orders.
• Screened requisitions and monitored material procurement.
• Coordinated warehouse stacking and inventory processes.
• Generated operational documentation and logistics reports.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.

Document Controller at Consolidated Gulf Company (2015-02 – 2015-10)

• Maintained engineering documentation and technical databases.
• Conducted document audits ensuring compliance and accuracy.
• Managed engineering drawings and TDMS uploads.
• Maintained version control for project documentation.
• Scanned, filed and transmitted various documents and adhered to digital filing procedures.
• Carefully reviewed all documents and reports for completeness and accuracy.
• Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.

Sales Executive – Marketing at City Pharma (2008-06 – 2010-03)

Developed innovative solutions to complex problems, resulting in improved organizational performance. Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity. Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process. Reported issues to higher management with great detail.

• Generated sales through pharmacy client acquisition and relationship building.
• Managed territory sales and secured purchase orders from retailers.
• Coordinated product delivery and order processing.
• Collected payments and maintained customer accounts.
• Analyzed sales trends and provided market feedback.
• Coordinated with warehouse teams for product dispatch.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

MBA in Logistics & Shipping – Vels University (2012-01)

BSc in Electronics – School of Technology & Applied Science (2008-01)