Senior Executive – Logistics & Customer Service at VKL Seasonings Pvt Ltd (2017-08 – Present)
- Manage end to end order processing and ensure accurate delivery commitments.
- Coordinate daily truck planning and dispatch schedules.
- Monitor inbound and outbound logistics operations.
- Generate E-Waybills and maintain compliance documentation.
- Track consignments and provide shipment updates to customers.
- Coordinate with warehouse teams for picking, packing and dispatch.
- Monitor inventory levels and assist in stock replenishment planning.
- Maintain SAP updates for dispatch tracking and order processing.
- Prepare logistics reports including shipment status and pending orders.
- Coordinate with transporters to ensure vehicle availability.
- Maintain documentation including COA, CI Forms and dispatch records.
- Support warehouse operations for smooth daily dispatch workflow.
Associate – Supply Chain Operations at Shriram Distribution Services Ltd (2016-04 – 2017-04)
- Coordinated goods flow including receiving, storage and dispatch.
- Maintained stock control systems improving inventory accuracy.
- Managed procurement using Oracle ERP purchase orders.
- Screened requisitions and monitored material procurement.
- Coordinated warehouse stacking and inventory processes.
- Generated operational documentation and logistics reports.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Document Controller at Consolidated Gulf Company (2015-02 – 2015-10)
- Maintained engineering documentation and technical databases.
- Conducted document audits ensuring compliance and accuracy.
- Managed engineering drawings and TDMS uploads.
- Maintained version control for project documentation.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Sales Executive – Marketing at City Pharma (2008-06 – 2010-03)
Developed innovative solutions to complex problems, resulting in improved organizational performance. Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity. Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process. Reported issues to higher management with great detail.
- Generated sales through pharmacy client acquisition and relationship building.
- Managed territory sales and secured purchase orders from retailers.
- Coordinated product delivery and order processing.
- Collected payments and maintained customer accounts.
- Analyzed sales trends and provided market feedback.
- Coordinated with warehouse teams for product dispatch.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
