Preethi Jujaray
Customer Operations Specialist
Talent
BengaluruMember since June 15, 2026
MS Excel (VLOOKUP, Pivot Tables)SQL BasicsCRM SystemsGoogle WorkspaceOperations ManagementProcess OptimizationData ValidationStakeholder Communication
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MS Excel (VLOOKUP, Pivot Tables)SQL BasicsCRM SystemsGoogle WorkspaceOperations Management
About
Analytical and process-driven professional with 8 months of experience in Category Support and operations. Proven track record in managing large-scale customer data, streamlining service workflows, and resolving complex account issues.aiming to optimize customer lifecycles and internal efficiency.
Experience
Associate – Category Support at blackbuck company (2025-04 – 2026)
- Managed end-to-end customer operations, including order processing, account updates, and payment reconciliation.
- Analysed customer feedback and service gaps to provide actionable insights for process improvement.
- Maintained 100% data accuracy while managing sensitive customer records and service documentation.
- Resolved high-level operational bottlenecks to ensure seamless service delivery and customer retention.
Education
B.Tech in Computer Science – St. John's College of Engineering and Technology (2022)
Intermediate – Narayana Junior College (2018)
Skills
Customer Operations Specialist
