Preethi Vali

To succeed in an environment of growth and excellence and earn a job which provides job satisfaction and self-development and helps me achieve personal as well as organizational goals.

Customer Relationship Coordinator & Billing Assistant at THE APOLLO HOSPITALS (2025-03 – Present)

• Worked as Customer Relationship Coordinator handling patient interactions and service support.
• Assisted patients with appointment scheduling, queries, complaints and coordination with departments.
• Worked as Billing Assistant using hospital management systems for patient billing.
• Provided billing information to patients and internal departments.
• Handled front desk communication and incoming calls.

Executive – Front Office at Kauvery Hospital (2022-07 – 2024-05)

• Provided patients and hospital departments with necessary billing information.
• Responsible for billing using HMS.
• Answered incoming calls from customers.
• Assisted patients with requests for information, complaints, appointments and issue resolution.

Billing Assistant and Customer Care Executive at Vasan Eye Care Hospital (2018-06 – 2021-08)

• Assisted physician office staff and patients in completing insurance forms and program applications.
• Managed approvals received from TPA and hospitals.
• Maintained accounting vouchers.
• Handled incoming calls from customers.
• Assisted customers with requests, complaints and appointment scheduling.
• Ensured patient forms contained all necessary billing information.

Billing Assistant and Medical Claims Coordinator at Vasan Eye Care Hospital (2013-01 – 2017-05)

B.B.M in Business Management – S B C College, Davangere (2011)

M.B.A in HR & Finance – Karnataka Open University (2014)