Rahul Dev

Hospitality and property-management professional with hands-on experience in Airbnb, Booking.com, hotels and homestays, along with approximately 2 years of experience in Sales and Technology industries. Currently managing and operating Airbnb properties in Vrindavan, with practical knowledge of listing creation, guest communication, booking management, check-in/check-out, housekeeping coordination, pricing, reviews and day-to-day property operations. Strong understanding of short-term rental operations and guest experience, with a focus on family-oriented stays and smooth property management.

Airbnb & Homestay Property Manager - Self-employed - Vrindavan, Uttar Pradesh

(2024-01)

• Independently manage and operate Airbnb properties in Vrindavan.
• Manage the complete guest journey from inquiry and booking to check-in, stay and checkout.
• Create and optimize Airbnb listings including descriptions, amenities, photos, pricing and guest information.
• Manage Airbnb and Booking.com reservations, availability and guest communication.
• Coordinate housekeeping, cleaning, maintenance and property readiness before guest arrival.
• Handle guest queries, special requests, early check-in/late check-out requests and on-property requirements.
• Maintain standards of cleanliness, presentation, guest comfort and overall property experience.
• Coordinate with caretakers, housekeeping staff, drivers and local service providers.
• Handle guest reviews and feedback professionally to maintain a strong online reputation.

Operations Professional - Hotel & Homestay Properties

Approx. 1.5 Years

• Handled day-to-day operations of hotels and homestay properties.
• Managed guest communication, reservations and room/property readiness.
• Coordinated housekeeping and maintenance requirements.
• Assisted guests with local travel, transportation and other stay-related requirements.
• Ensured smooth check-in/check-out processes and overall guest satisfaction.

Sales & Technology Professional - Sales & Technology Industry

2 Years

• Experience working in Sales and Technology-related roles.
• Managed customer interactions, follow-ups and relationship building.
• Developed strong communication, negotiation and customer-handling skills.
• Worked with technology-driven processes and digital platforms.
• Built a result-oriented approach with strong problem-solving and communication abilities.

Bachelor's Degree / Graduation - Computer Science