Raj Kumar
Customer Service Associate (CSA)
Talent
HyderabadMember since October 2, 2026
Good Communication SkillsActive ListeningCustomer HandlingBasic Computer KnowledgeMS Office (Basic)Typing Speed: 30+ WPMAdaptable to Night Shifts
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Good Communication SkillsActive ListeningCustomer HandlingBasic Computer KnowledgeMS Office (Basic)
About
Dedicated and hardworking graduate with experience as a Customer Service Associate. Skilled in handling customer queries, maintaining Turn Around Time (TAT), and ensuring customer satisfaction. Comfortable working in rotational and night shifts. Seeking a stable opportunity in an International Voice Process where I can utilize my communication skills and grow within the organization.
Experience
Customer Service Associate (CSA) at Cogent E-Services
3 Months
- Handled customer queries professionally and effectively.
- Maintained service quality and Turn Around Time (TAT).
- Resolved customer issues as per company guidelines.
- Followed SOP and ensured customer satisfaction.
Education
Degree – Dr. B.R. Ambedkar Open University (2022)
Intermediate – Telangana Open School Society (2017)
SSC – A.P.S.W.R.S Jangaon (2009)
Skills
Customer Service Associate (CSA)
