Raqib Bhat
Customer Service and Relationship Management Professional
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About
Dedicated customer service and relationship management professional with 6+ years of experience in the pharmaceutical industry at Aristo Pharmaceuticals Pvt. Ltd. Experienced in building long-term client relationships, resolving customer concerns, delivering product presentations, and consistently achieving performance targets.
Strong communication skills with proficiency in Microsoft Office, Google Workspace, Zoom, and Microsoft Teams. Seeking a remote Customer Support or Customer Success role where I can provide exceptional service while contributing to business growth.
Experience
Medical Representative at Aristo Pharmaceuticals Pvt. Ltd. (2019-01 – Present)
- Build and maintain relationships with healthcare professionals and retail chemists
- Conduct daily visits to 12–14 doctors and 10 chemists
- Promote pharmaceutical products through effective presentations
- Consistently achieve monthly sales targets
- Resolve customer queries and provide timely follow-up
- Maintain accurate records and reports
Education
Bachelor of Commerce in B.Com – Islamia College of Science & Commerce (2018-06)
