Ritik Raj
Revenue Operations & CRM Specialist
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About
Results-driven Revenue Operations professional with 3+ years of experience managing end-to-end CRM systems, optimizing sales pipelines, and automating workflows to accelerate revenue growth. Expert in HubSpot CRM administration, pipeline visibility, and cross-functional collaboration with founders and GTM teams. Proven ability to turn operational data into actionable dashboards and drive measurable improvements in lead conversion and team efficiency.
Experience
Growth Associate — Revenue Operations - INSIDEA
(2024-11 - 2025-11)
- Administered and optimised HubSpot CRM including pipeline stages, custom properties, and lifecycle management for improved lead tracking and conversion visibility.
- Built automated email sequences and follow-up workflows, measurably increasing outbound engagement and response rates.
- Designed and maintained reporting dashboards to give leadership real-time visibility into sales pipeline health and key RevOps metrics.
- Streamlined internal operational workflows, significantly reducing manual admin workload across sales and marketing functions.
- Managed lead databases and prospecting operations using Apollo.io and LinkedIn Sales Navigator to support inbound and outbound campaigns.
- Partnered directly with the founder to align sales, marketing, and operations toward unified revenue targets.
Business Development Executive - Inzint
(2024-03 - 2024-10)
- Managed a portfolio of accounts, maintaining accurate CRM records and ensuring timely follow-up and issue resolution.
- Coordinated billing, service delivery, and client communication to maintain high satisfaction and reduce churn risk.
- Developed client-facing sales materials that effectively communicated product value propositions.
Business Development Associate - Growtomation
(2021-06 - 2023-03)
- Maintained comprehensive CRM and contact databases, ensuring data accuracy across all client and prospect records.
- Supported senior leadership with proposal creation, documentation, and administrative coordination.
- Cultivated client relationships that contributed to revenue growth through expanded accounts and referrals.
Education
B.A. - Commerce - The Global Open University (2021)
Commerce - Army Public School (2018)
