Shadhiya Mohammed

Results-driven School Administration and Operations Manager with over 10 years of progressive experience in educational administration, operational management, admissions, stakeholder engagement, and institutional compliance. Demonstrated success in leading multi-functional teams, streamlining administrative processes, enhancing parent satisfaction, and ensuring efficient school operations. Proven ability to manage budgets, coordinate large-scale school events, maintain regulatory compliance, and foster a positive educational environment.

Recognized for strong leadership, strategic planning, and operational excellence within a CBSE school setting.

School Administration Manager / Operations Executive - Peepal Prodigy CBSE School - Kuniyamuthur, Coimbatore

(2016-01)

Lead and oversee day-to-day administrative and operational functions of the institution. Progressed internally from Front Office Executive to Admission Coordinator, and subsequently promoted to Operations Executive / School Administration Manager, demonstrating consistent high performance and leadership capabilities.

• Supervise and coordinate multiple departments including Transport, Security, Housekeeping, Front Office, Food & Beverage, Gardening, Carpentry, and Maintenance.
• Manage admissions, enrollment procedures, student records, and documentation processes.
• Ensure compliance with CBSE regulations, institutional policies, and statutory requirements.
• Prepare, monitor, and control annual administrative budgets and operational expenditures.
• Coordinate school events, academic functions, celebrations, and community engagement programs.
• Develop and implement operational improvements to enhance organizational efficiency and service quality.
• Prepare management reports, operational reviews, and regulatory submissions.
• Maintain strong relationships with parents, vendors, service providers, and external stakeholders.
• Support leadership teams in strategic planning and institutional development initiatives.
• Drive parent satisfaction initiatives through effective communication and service excellence.
• Coordinate staff scheduling, resource allocation, and administrative communications.
• Successfully improved parent engagement and communication processes, contributing to enhanced stakeholder satisfaction.
• Implemented administrative process improvements that increased operational efficiency across departments.
• Played a key role in strengthening school operations and supporting organizational growth over the years.

Bachelor Degree - BBMCA

Diploma - Retail Management

Diploma - Post Graduate Diploma in Computer Applications

Diploma - Elementary Education