Sona Jayswal
Customer Support Executive
Talent
Coimbatore, Madurai, TiruchirapalliMember since July 14, 2026
Customer SupportVoice ProcessKYC ProcessingDemat Account SupportCommunicationProblem SolvingTeamwork
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Customer SupportVoice ProcessKYC ProcessingDemat Account SupportCommunication
About
Customer Support Executive with experience in KYC processing, Demat account support, inbound/outbound customer communication, issue resolution, and customer relationship management. Strong communication, accuracy, and problem-solving skills with a focus on delivering excellent customer service.
Experience
Customer Support Executive at Vertex Wealth Pvt. Ltd. (2024-02 – 2025-08)
- Processed high-volume KYC applications.
- Followed up on pending/rejected Demat applications.
- Conducted cold calling for Demat account opening.
- Managed inbound and outbound customer interactions.
Customer Support Executive at Amey Finance & Real Estate Enterprise (2025-09 – 2026-05)
- Managed customer communications and issue resolution.
- Worked effectively under tight deadlines.
- Coordinated tasks to meet schedules.
- Delivered excellent customer service.
Education
Bachelor of Commerce – Devi Ahilya University (2022 – 2024)
Skills
Customer Support Executive
