Sunil K
Customer Support Executive | Voice Process | Customer Handling | Telesales & Upselling
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About
Customer-focused professional with experience at Bajaj Finance, handling customer calls, understanding requirements, explaining products, follow-ups and sales targets. Strong interest in customer support and voice-based processes, with skills in customer handling, active listening, problem solving and upselling. B.Sc.
Computer
Science student/graduate with good computer knowledge and willingness to work in dynamic environments.
Experience
Telesales / Customer Handling - Bajaj Finance - Puducherry, India
- Handle customer calls and understand customer requirements.
- Explain relevant financial products and services clearly to customers.
- Perform follow-ups and support customers throughout the sales process.
- Work towards assigned sales targets and improve conversion opportunities.
- Use professional communication to build customer trust and satisfaction.
Digital Marketing Intern - Askan Technology
- Supported digital marketing activities and developed communication and customer-facing skills.
Internship - Pavendar Higher Secondary School
- Supported classroom activities, teaching and student engagement while developing communication and coordination skills.
Education
B.Sc. - Computer Science - Sri Manakula Vinayagar Engineering College, Puducherry (2026)