Tanmay Thengane

Service-oriented hospitality professional with hands-on experience in luxury hotel operations and corporate hospitality. Skilled in front office management, guest relations, complaint handling, and delivering exceptional guest experiences in high-pressure environments. Experienced with luxury hospitality standards through exposure at The Ritz-Carlton Pune, Grand Mercure Mysore, and currently working with Sodexo at Reliance Industry limited Jamnagar.

Strong communication, coordination, and problem-solving abilities with a passion for guest satisfaction and operational excellence.

Executive – Front Office at Reliance Industry limited Jamnagar (2026-01 – Present)

Managing front office operations in a 162-room corporate hospitality property at Reliance Industry limited Jamnagar through Sodexo India Services Pvt. Ltd.

• Managing front office operations in a 162-room corporate hospitality property at Reliance Industry limited Jamnagar.
• Handling extreme VIP guest movement and ensuring personalized service experiences for senior management and corporate guests.
• Coordinating guest check-ins, room allocations, transportation, and daily guest requirements efficiently.
• Maintaining smooth communication between housekeeping, food service, transport, and administration teams.
• Resolving guest concerns promptly while maintaining high hospitality and service standards.
• Managing guest records, operational coordination, and front office reports efficiently.
• Ensuring professional grooming, communication, and guest interaction standards in a high-profile corporate environment.

Guest Service Associate – Front Office at Grand Mercure Mysore – Accor Hotels (2024-10 – Present)

Assisting in front office operations in a 146-room luxury property.

• Assisting in front office operations including check-ins, check-outs, and guest queries.
• Handling guest complaints efficiently, ensuring guest satisfaction and loyalty.
• Coordinating with housekeeping and F&B to provide seamless guest experiences.
• Exposure to luxury hospitality standards in a 146-room property.

Industrial Training at The Ritz-Carlton, Pune – Marriott International (2023 – 2023)

• Rotational training across Front Office, F&B, Housekeeping, and Culinary.
• Gained practical knowledge of luxury hospitality operations and guest engagement.
• Assisted in banquet and event setups, enhancing organizational skills.

BSC in HOSPITALITY AND ADMINISTRATIVE – DR. AMBEDKAR INSTITUTE OF HOTEL MANAGEMENT CHANDIGARH (2021 – 2024)

HIGHER SECONDARY EDUCATION – NEHRU VIDYALAYA AND JUNIOR COLLEGE OF SCIENCE CHANDRAPUR (2019 – 2021)

CENTRAL BOARD OF SECONDARY EDUCATION-CBSE – INDIRA GANDHI GARDEN SCHOOL CHANDRAPUR (2014 – 2019)