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Toheed Shaikh

Toheed Shaikh

City Manager – Strategic Partnerships & Business Development | CarePal Group

Talent
PuneMember since July 7, 2026
Business DevelopmentStrategic PartnershipsHealthcare PartnershipsKey Account ManagementRevenue GrowthTeam LeadershipLending SolutionsProduct DevelopmentCustomer Journey
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Business DevelopmentStrategic PartnershipsHealthcare PartnershipsKey Account ManagementRevenue Growth

About

Results-driven Business Development and Healthcare Partnerships leader with experience spanning business growth, strategic alliances, healthcare finance and services, lending solutions, key account management, and team leadership. Demonstrated success in building healthcare partnerships, managing CXO relationships, launching new business verticals, activating verticals from 0-1 and scaling from 1-10, driving revenue growth, and leading high-performing teams in fast paced environment. Proven ability to scale operations, negotiate enterprise partnerships, and deliver measurable commercial outcomes within the healthcare ecosystem.

Experience

City Manager – Strategic Partnerships & Business Development - CarePal Group

(2025-11)

  • Spearhead strategic partnerships and business expansion initiatives across B2B healthcare ecosystems, driving sustainable revenue growth and market penetration.
  • Develop and manage high-value relationships with hospital CXOs, administrators, specialists, and key healthcare stakeholders to strengthen partnership networks.
  • Identify, evaluate, and onboard strategic partner organizations, expanding the company's healthcare provider ecosystem and referral network.
  • Lead commercial discussions, negotiate partnership agreements, and execute MoUs with healthcare institutions to drive mutual business growth.
  • Collaborate with cross-functional teams to design and implement partner engagement, make product development BRD, plan customer journey on IB product. Be part of UAT meetings to lead on business front of product.
  • Drive partner success initiatives, ensuring strong stakeholder engagement, long-term relationship management, and account expansion.
  • Act as the primary escalation point for strategic partners, ensuring seamless issue resolution, partner satisfaction, and retention.
  • Lead and mentor Business Development professionals, aligning team efforts with partnership growth objectives and key business KPIs.
  • Onboarded major healthcare institutions in Except Mumbai including Sahyadri Hospitals Group, KIMS Nagpur, Noble Hospital, Manipal hospitals Group(MH), Surya Mother and Child Care, Apollo Spectra, Care Hospitals, Nagpur and Vishwaraj Hospital.
  • Managed and scaled healthcare partnerships across multple fintech and lending businesses.
  • Delivered quarterly revenue exceeding Rs.10 lakh CM1 through strategic account management and team leadership.
  • Generated Rs.1.8 Crore GMV and achieved 2.5X GMV growth through referral channel expansion.
  • Increased patient referrals by 200% through partner engagement initiatives.
  • Built and led teams of up to 16 Business Development professionals from 2, across all verticals.

Assistant Manager – Strategic Partnerships & BD - CarePal Group

(2023-10 - 2025-11)

  • Spearheaded strategic partnerships with healthcare institutions, expanding the organization's partner network and market presence.
  • Managed end-to-end partnership lifecycle, from stakeholder engagement and onboarding to account growth and retention.
  • Built and maintained relationships with hospital leadership, administrators, and key decision-makers.
  • Negotiated partnership agreements and supported the execution of strategic collaboration initiatives.
  • Drove sustainable revenue growth through partner acquisition, engagement, and expansion activities.
  • Led a team of 8 Business Development professionals supporting partnership development and account management.

Business Development Associate - CarePal Group

(2022-04 - 2023-09)

  • Managed and strengthened relationships with 5 key healthcare accounts.
  • Increased patient referral volumes by 120% through account development.
  • Achieved 2.5X growth in GMV through referral channel expansion.
  • Generated and facilitated Rs 1.8 Crore GMV through fundraising campaigns and healthcare partnerships.
  • Improved partner retention by effectively managing competitive challenges.
  • Collaborated with cross-functional teams to improve fundraising outcomes and stakeholder experience.

Education

Bachelor in Mechanical Engineering - Mechanical Engineering - SPPU (2019 - 2022)

Diploma in Mechanical Engineering - Mechanical Engineering - MSBTE (2016 - 2019)

Skills

City ManagerStrategic Partnerships & Business DevelopmentCarePal Group

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