Veenit Kumar

Computer Science graduate with hands-on exposure to Windows and Linux environments, application configuration, and technical troubleshooting through academic projects and internship work. Experienced in documenting technical processes, tracking issues to resolution, and communicating clearly with cross-functional teams and stakeholders. Quick learner with a strong problem-solving foundation, seeking a Desktop & IT Infrastructure Support role to deliver timely issue resolution and reliable end-user support.

Process Associate at Graphhene Software (P) Ltd. (2022-06 – 2022-08)

• Identified inefficiencies in business workflows and supported implementation of data-driven fixes, contributing to smoother day-to-day operations.
• Logged, tracked, and documented technical processes and issues, collaborating with development teams to drive resolutions and improve turnaround time.
• Built reports and dashboards to monitor key performance and service metrics, and communicated findings clearly to stakeholders.

Internship — Web Developer at Tech Mahendra Foundation (2022-12 – 2023-04)

• Configured and integrated front-end (HTML, CSS, JavaScript) and back-end (PHP, SQL) components, troubleshooting compatibility and connectivity issues across the stack.
• Diagnosed and resolved application errors during development of an E-Learning Management System, ensuring stable end-to-end functionality.
• Supported testing and issue resolution to maintain application uptime and a consistent user experience.

B.Tech in Computer Science Engineering – GGSIPU — HMR Institute of Technology & Management (2023-09 – 2026-06)

Diploma in Computer Engineering – Ambedkar DSEU Shakarpur Campus-I (2020-11 – 2023-06)