Viraj Singh

Product Manager with 7+ years of experience building 0→1 and scaling 1→10 products across mobile and AI. Led cross-functional teams and collaborated with senior leadership to validate PMF, drive product growth, owning Product P&L. Hands-on with AI/Technical product development, rapid prototyping, experimentation, SQL, and data-driven decision making.

Founding Product Manager at Ajnalens (2026-01 – 2026-10)

Owned end-to-end product roadmap for Lenskart Smartglasses’ Android, iOS App and glass firmware and AI features

• Launched an AI agent ecosystem powering 25+ use cases across memory, vision, health, productivity & conversational AI
• Designed flows for first-time pairing & onboarding, firmware updates, notifications, dual-device pairing, ASR & auto-media import
• Designed Judge LLM evaluation rubrics & prompts for multi-turn AI agents, tracking tool calls, conversation quality and drops
• Developed an AI debugging & automated testing platform to accelerate backend testing for multilingual, multimodal conversations
• Built internal dashboards to track glass usage metrics like AI, calls, music, media and battery, app journeys and feature adoption
• Improved perceived latency by reducing P95 TTFB to under 3 seconds through socket prewarming and multi-region load balancing
• Vibe-coded Spotify AI API POC for intent-based playback and “Look & Play” to understand images and play related music
• Demoed many-to-one language translation POC using prosodic cues to preserve emotion & tone in target-language speech
• Coordinated with Google to migrate Gemini 2.5 to 3.8 Live API, reducing token consumption by 40% in voice conversations
• Led microphone tuning with Qualcomm to improve wake-word detection, reduce false wake-ups and enhance echo cancellation
• Led release management for 18+ app releases, ensuring execution and App Store & Play Store compliance with legal teams
• Organized user persona workshop to uncover pain points and led 30+ UAT sessions to validate features and capture feedback

Senior Product Manager at Safle & Glyph (2022-12 – 2025-12)

Worked on 4+ initiatives across 0-1 & 1-10 journey to strategize, validate & launch new revenue streams & achieve PMF

• Laid & executed roadmap for Vault SDK and Non-custodial Crypto Wallet (4.7★ rating), scaled to 2L+ users in 2 years
• Launched swaps, on-ramps, off-ramps, Wallet Connect Integration, Dapp Browser, improved UI and UX; boosted NPS to 83%
• Led Pivot from Wallet App (B2C) to UnifiedID & Embedded Wallets (B2B2C SaaS) and Analytics Engine (B2B Saas), MRR $10K+
• Validated market & business model for gamer’s engagement and retention by personalised rewards; received interest from 5 studios
• Secured $40K+ in grants from Amazon Web Services and emerging blockchains to drive ecosystem adoption and Growth
• Developed a GenAI-powered chatbot using LLMs to enable intuitive querying on blockchain of tokens, NFTs, and transactions
• Built ML-based risk detection engine to flag potentially malicious smart contracts & spam tokens in real-time, enhancing safety
• Performed data analysis on new user churn data; Led an A/B experiment to check the performance of Onboarding Cards in Signup
• Facilitated 30+ customer usability testing session for an improved UI; Pivoted design & features as per feedback from community
• Scoped & executed 50+ partner requirements by interacting with clients, customer success team & developers; 24% backlog reduction
• Led daily scrum meetings with Monthly prioritization of tickets with stakeholders – Engineering, Design, Business and Client teams
• Amplified organic installs by 400% via ASO optimizations, improving metadata, keywords & screenshots in 3 month time period
• Achieved 12% MoM organic follower growth, via a data-driven GTM strategy, optimizing 5 key channels for user acquisition
• Refined push notification strategies, improved open rate by 35% via segmentation & personalized messaging in Android & iOS apps

Founding Product Manager at Tayze (2022-04 – 2022-11)

Led a 7-member team of engineers, designers and a marketer to build Global P2P Crypto Payments Platform (Zero-to-One)

• Responsible for requirements gathering, sprint planning, testing and release documentation along with Go-To-Market Strategy
• Materialised user delight by instant withdrawals and daily interest payout feature of up to 12% APY, without locking or staking
• Crafted PRDs, user stories, logic & flows, wireframed 100+ screens for Onboarding, KYC, Payments, Interest & Settings
• Enhanced app stability by cutting crashes 60% & beta support tickets 22%, with user feedback loops, monitoring & QA testing
• Reviewed 40+ APIs, source & boiler plate codes, forming process base & environment for efficient cross functional development
• Increased top-of-funnel conversion via a 2 BTC referral campaign, scaling to 30k+ test application users before product launch
• Onboarded 3 marketing agencies and 50 influencers to build App Launch Strategy, Telegram and Discord Community building
• Liaised with lawyers and founders to draft Terms and Conditions, Privacy Policy, AML and KYC Policy to adhere to regulations
• Assisted founders in creating an Investment Pitch Deck with product hook for a fundraiser scheduled post product launch in Dubai

Product Management Intern at MX Player (2021-04 – 2021-06)

(Awarded PPO) Designed Influencer Selection Algorithm to save 28% costs on Offline Events for 100M+ Users

• Curated E-commerce shoppers personas for 5 different platforms by conducting 5 focus group discussions and 30+ user interviews
• Analysed end-to-end user journey on Amazon & Meesho to identify key touch points for customer behaviour and conversion
• Conducted competitive benchmarking & recommended 4 target KPIs - Content, Keywords, Price & Reviews for personalisation

Product Manager at Govt. of Andhra Pradesh (2017-05 – 2020-04)

Managed 10M+ users for the Govt. of Andhra Pradesh, driving zero-to-one development & scale of the Chief Minister’s App & Website

• Worked with CM & CEO, Information and Public Relations on multiple zero-to-one initiatives to digitise ease-of-doing-business
• Integrated Sprinklr Sentiment Analysis to automate daily reports for 50+ officials on digital media outreach and brand sentiment
• Raised CSAT by 67% by launching a grievance platform across 13 districts, streamlining resident queries for government & collectors
• Drove 27% CTR growth by executing $250K+ in ad spend for political campaigns on 4 social media channels with engaging creatives
• Increased the organic reach by 400% bi-annually leveraging SEO with backlinks to Govt department websites and digital media sites
• Elevated DAUs by 63% in 30 days by live video feature rollout & analysing user response powered by emoji based interactions
• Built complete 0-1 Mixpanel dashboard for user behavior insights and 60+ key events tracking for potential drop-off points

MBA in Strategy & Marketing – Indian Institute of Management, Lucknow (2020 – 2022)

Btech in Computer Science – Dhirubhai Ambani University, (DA-IICT) Gandhinagar (2013 – 2017)