George Kinuthia

Information and Communication Technology (ICT) professional with practical enterprise ICT experience gained through a one-year internship at Kenya Power & Lighting Company PLC (KPLC). Skilled in systems administration, ICT infrastructure support, network operations, database support, technical troubleshooting, end-user support and ICT documentation.

ICT Intern – Digital Super Highway Division - Kenya Power & Lighting Company PLC - Kenya

(2025-08 - 2026-08)

• Supported enterprise ICT operations within the Digital Super Highway Division, gaining practical exposure to systems administration, enterprise ICT infrastructure and user support.
• Supported administration and maintenance of enterprise ICT infrastructure.
• Monitored network connectivity and assisted in troubleshooting incidents.
• Participated in database support, ICT documentation and backup procedures.
• Installed, configured and maintained desktops, laptops and peripheral devices.
• Resolved hardware, software and network issues while minimizing downtime.
• Supported ICT assignments across Mombasa, Nyeri and Kirinyaga.

Junior ICT and Business Support Officer - Multiplex Resources Africa - Contract Basis - Kenya

(2024-01 - 2024-07)

• Assistance in Managing and maintaining IT infrastructure, including networks, servers, and cloud-based systems.
• Providing first-line support for hardware, software, and connectivity issues to ensure minimal downtime.
• Implementing ICT solutions to streamline workflows and improve operational efficiency.
• Ensuring data integrity, backup procedures, and cybersecurity compliance to protect company assets.
• Assisting employees with IT-related issues, conducting training sessions, and ensuring effective system utilization.

Volunteer Work – ICT Department - Publi-Craft International Ltd - Kenya

(2023-08 - 2023-12)

• Assembling, configuring, and troubleshooting desktops, laptops, and servers to ensure optimal performance.
• Identifying and resolving hardware-related issues, including faulty components, connectivity problems, and performance bottlenecks.
• Installing and maintaining printers, scanners, and other IT accessories to support business functions.
• Assisting in the setup and maintenance of wired and wireless network connections.
• Providing technical assistance to employees on hardware usage and basic troubleshooting techniques.
• Worked at Front Desk ensuring customer support.

Attachment - Bavaria Russia Africa Ltd - Kenya

(2023-02 - 2023-05)

• Learning monitoring stock levels to ensure adequate inventory.
• Learning stock replenishment and ensuring accurate records.
• Assisting warehouse staff on regular inventory audits to minimize irregularities.
• Helping warehouse staff.
• Assigning tasks to various sales representatives.
• Ensuring a safe and positive work environment.
• Utilizing warehouse systems for tracking and reporting.
• Learnt Implementing and improving operational processes to boost efficiency.

Diploma - Business and ICT - Webbs Institute (2021-01 - 2022-12)

Certification - Computer Programming - Moringa School of Technology (2019-01 - 2019-06)

Secondary Education - Don Bosco Secondary School (2014-01 - 2017-12)