Joseph Kirera
Systems Administration | IT Infrastructure | Network Support | Cybersecurity
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About
A motivated Computer Science (Security and Forensics) graduate with practical experience supporting ICT infrastructure, troubleshooting hardware and software issues and maintaining network connectivity within an institutional environment. Skilled in Windows and Linux administration, LAN support, TCP/IP networking, user support and ICT systems maintenance. Passionate about infrastructure administration, cybersecurity and delivering reliable technology solutions that improve operational efficiency.
Eager to contribute technical expertise, adaptability and a strong learning mindset within a dynamic IT environment.
Experience
IT Support - Laikipia University
(2023-07 - 2023-10)
I gained hands on experience on IT support, system security practices and network operations within a live institutional environment.
- Installed and configured desktop computers, printers and ICT peripherals.
- Diagnosed and resolved hardware, software and network connectivity issues for staff and students.
- Supported LAN infrastructure by assisting with network cabling, connectivity testing and workstation deployment.
- Installed operating systems, software updates and antivirus solutions to maintain secure computing environments.
- Assisted in user account support, password recovery and workstation configuration.
- Maintained ICT inventory records, technical documentation and service logs.
- Participated in preventive maintenance activities to improve system reliability.
- Worked closely with senior ICT officers to minimize downtime and ensure continuous ICT service delivery.
Education
Bachelor of Science - Computer Science (Security and Forensics) - Jaramogi Oginga Odinga University of Science and Technology (2020-08 - 2024-10)
St.Gabriels Lanet Secondary School (2014-01 - 2019-11)
