Phyllis Muturi

Sales Executive with 4+ years of experience in consultative sales, product financing, and high-value retail transactions. Proven ability to generate consistent revenue through lead generation, relationship building, and solution-based selling. Experienced in managing the full sales cycle from prospecting and qualification to negotiation and closing. Consistently deliver strong results including KES 1M–4M monthly retail sales and KES 1.5M–2M financing sales.

Sales Executive at LaCasa Furniture (2025-01 – Present)

• Generate KES 1M–4M in monthly showroom sales selling high-value furniture and interior solutions.
• Manage the full sales cycle including lead qualification, product presentation, quotation, negotiation and closing.
• Engage both walk-in customers and self-sourced leads and conduct follow-ups through calls, WhatsApp, and email.
• Increase average transaction value through strategic upselling of complementary furniture and décor.
• Build long-term client relationships that drive repeat purchases and referrals.
• Work toward monthly revenue targets while maintaining high customer satisfaction.

Senior Sales Agent at Aspira Kenya (Buy Now Pay Later Financing) (2021-01 – 2025-01)

• Generated KES 1.5M–2M in monthly financing sales by converting retail customers into financing clients.
• Increased financing adoption by approximately 20% across partner retailers.
• Sold both B2C product financing and B2B financing solutions to partner businesses.
• Promoted service financing including education financing (Soma Loan) and travel financing packages.
• Worked with partners including Furniture Palace, Victoria Courts, Hotpoint Appliances, Salute iWorld and educational institutions.
• Conducted client follow-ups via phone, WhatsApp and email while managing customer pipelines in Excel and CRM tools.

Brand Representative at Brand World Kenya

• Represented consumer brands in retail promotional campaigns and product demonstrations.
• Engaged customers directly to promote products and drive sales conversions.
• Communicated product value propositions and gathered customer feedback.

Wildlife Guide & Visitor Experience Assistant at William Holden Wildlife Foundation

Attachment

• Guided visitors and school groups through conservation programs and wildlife education tours.
• Delivered educational presentations about endangered species and environmental conservation.
• Interacted with diverse international visitors while providing engaging visitor experiences.

Bachelor in Environmental Management – South Eastern Kenya University