Alexa Passalacqua

Customer-focused and highly organised professional with experience in aviation operations, crew control and premium customer service. Skilled in scheduling, administration, communication and problem solving in fast-paced international environments. Seeking a part-time Receptionist position where I can provide an outstanding guest experience.

Crew Controller - Elit'Avia

(2025-10)

• Coordinate daily crew schedules and operational planning.
• Manage last-minute operational changes and travel arrangements.
• Communicate effectively with pilots, cabin crew and operational departments.
• Handle confidential information with professionalism.

Crew Controller - Universal Air

(2024-11 - 2025-10)

• Supported crew planning and rostering.
• Monitored crew schedules according to aviation regulations.
• Worked closely with multiple departments to resolve operational issues.
• Developed strong organisational and administrative skills.

Long-Haul Flight Attendant - Neos Air

(2023 - 2024)

• Delivered exceptional customer service to international passengers.
• Assisted passengers professionally and with empathy.
• Worked effectively under pressure while ensuring safety and comfort.

High School Diploma - Tourism - Istituto Tecnico Commerciale Abba-Ballini (2017 - 2022)