Anusree Pa
MBA graduate with experience in customer service, retail operations, business administration, and marketing management
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About
MBA graduate with experience in customer service, retail operations, business administration, and marketing management. Skilled in communication, organisation, client relationship management, digital marketing, and daily business operations. Strong knowledge of administrative workflows, social media marketing, and business coordination. Seeking an opportunity in administration, operations, marketing, or customer service where I can contribute effectively and grow professionally.
Experience
Shop assistant at MY CONVENIENCE SHOP (2025-03 – 2025-10)
- Assisted customers with purchases and provided excellent service in a fast-paced retail environment.
- Operated cash register and handled cash/card transactions accurately.
- Restocked shelves and maintained product displays according to store standards.
- Checked product expiry dates and ensured removal of expired stock.
- Received and organized deliveries in the stockroom.
- Maintained cleanliness and followed health and safety procedures
Administrative assistant at Dockingstation Production (2023-04 – 2025-09)
- Managed daily office operations and administrative workflows
- Handled client communication, emails, calls, and appointment scheduling
- Prepared invoices, quotations, and payment follow-ups
- Coordinated with production teams to track project deadlines
- Maintained records, contracts, and company documentation
- Supported marketing administration and social media coordination
- Assisted in staff scheduling, reporting, and operational planning
Marketing assistant at Dockingstation Production (2023-04 – 2025-09)
- Assisted in social media marketing and promotional activities
- Managed client communication and marketing follow-ups
- Supported content planning for advertisements and campaigns
- Helped coordinate branding, promotions, and business visibility
- Maintained customer database and marketing records
- Assisted with email marketing and business communication
- Supported daily administrative and marketing operations
Education
Bachelor of Business Administration in Business Administration – UNIVERSITY OF CALICUT (2019-11 – 2022-11)
Master's in Business Administration in Business Administration – Global College Malta (2024-09 – 2026-02)
