Hal

Reliable and hard worker, looking to fill role with many years of experience in customer service

Customer Associate at Capriotti's Sandwich Shop (2021-02 – 2023-09)

• Facilitated sales transactions with customers while managing service pipelines
• Oversaw team dynamics and cooperation in an extremely fast-paced environment
• Exercised complex problem-solving ability while supporting overall team success and efficiency

Retail Associate at March Air Force Base Commissary (2019-10 – 2020-06)

• Provided effective and attentive customer service by carefully bagging merchandise to ensure product safety, organization, and ease of transport
• Provided assistance to older or less able veterans shopping at the establishment
• Physically capable of lifting and moving heavy items while adhering to workplace safety standards; able to perform demanding tasks efficiently in high-volume, fast-paced settings

Barista at Boba St. (2025-12 – 2026-01)

• Prepared and served customized boba tea beverages while maintaining quality and consistency.
• Processed cash, credit, and mobile transactions accurately using point-of-sale (POS) systems.
• Maintained cleanliness and sanitation standards in beverage preparation and customer areas.
• Managed inventory, restocked supplies, and assisted with opening and closing duties.
• Worked efficiently during high-volume periods while maintaining accuracy and customer satisfaction.
• Assisted with receiving, unpacking, and stocking new merchandise shipments.

Server at Edo Sushi and Ramen (2023-11 – 2026-01)

• Delivered attentive and friendly customer service in a fast-paced dining environment
• Maintained thorough knowledge of menu items, ingredients, and dietary accommodations
• Handled cash, credit card transactions, and end-of-shift reconciliation
• Accurately recorded and processed food and beverage orders using POS systems
• Managed multiple tables simultaneously while maintaining high service standards

Bachelors of Arts in Sociology – California State University Northridge (CSUN) (2028)

Associates of Arts in Animation – Riverside College (2025-12)