Oscar Hernandez

Experienced Sales, Negotiation, Project Management and Account Management, proven individual and team player looking to contribute to company objectives and goals.

Amerigo Services; Business Development Manager, Sep 2024- Currently

• Represent Ibil Laser in Mexico country. SMT Stencils & Toolings for Electronic Assembling.
• Create and develop the business relationship with new customers in Mexico.
• Develop new business opportunity, open and capture new customers (OEM, ODM and EMS).
• Building and developing customer base, NPI, product launches.
• Assisting in the development of sales strategies.
• Acquisition of accounts and key accounts.
• Observing competitors.
• Effectively participate in demanding client projects.
• Effectively represent the company’s products and services on an ongoing basis.
• Provide solutions and recommendations to help customers maximize their return on investment.
• Follow up on leads generated from marketing activities.

• Attract new customers to increase business potential. (Infineon, Briton, Detec, Outset Medical and Milwaukee tools).
• Promote Kadled's capabilities and potentials. (Production of Assemblies and Subassemblies, PCBAs SMT and Through Hole).
• Get the NDA signed and follow to setup the new customers.
• Create and develop the business relationship with new customers.
• Report weekly progress of new opportunities.
• Get and present the RFQs and follow to win the business.
• Keep in contact with Marketing and Production areas.

• Independent Distributor Outside Sales covering all Mexico Country.
• Drive marketing activities & business development for customer accounts.
• Monthly sales reports and forecast to measure the progress of the annual budget.
• Prepare quotes, estimates and maintains Sales Funnel. 
• Actively engage in sales calls with customers and cold calling on prospective customers.
• Demand creation, promote and create business opportunities with existing and new customers.
• Prospecting customers, offering Ravin Electronics products, services and solutions.

• Distribution, Outside Sales and Demand creation covering Occident Mexico Region and Brasil.
• Regain customer trust, creating new business relationships. Recovering Jabil and Molex.
• Increased account sales, records from 5K usd to 1M usd in two years with Mexikor (Connect Group).
• Primary duties include the discovery of new focus part opportunities and the expansion of market share within these accounts.
• Manage relationships with current customers, ensuring satisfaction and identifying upsell opportunities.
• Manage and track new revenue opportunities until reaching mass production.
• Engage with Manufacturer Reps on target customers penetration plan.
• Prepare and conduct regular business reviews to impact customer growth opportunities.
• Assists customers by supplying information related to samples, delivery dates, part drawings and specifications, quality issues, credit issues, etc.
• Manage all Supply Chain escalations internally and externally.
• Preparing and presenting reports on sales activities (PRINS, CRM), including leads generated and their status, to managers in the company.

• Manufacture Representative, maintained sales for over $103 Million usd, managing sales for different suppliers and their product lines, Occident Mexico Region, Central and South America.
• Outside Sales and Demand creation, opportunities design, managing relationship and growth revenue with customers.
• Sales management of key accounts, development of new accounts in the territory assigned.
• Support and interact with factories in Asia and North America on POs, forecast, sales, and technical, engineering and quality issues.
• Motivate and manage Distributor’s representative, while actively engaging with customers and channel partners. (This includes monthly review calls, to discuss plans, sales goals, and market research.)
• Appointed Key Sales Account Central America Region.
• Regional responsibility for assigned EMS accounts for both demand fulfillment and demand creation activities.
• Manage and track new revenue opportunities until reaching mass production. Sales Force, CRM, Rep fabric, Model N, Haven, DASH, Box, etc.
• Manage, maintain and increase sales with each of the factories that we manage to target the revenue.
• Develop territorial and strategic account plans to support sales targets, for short and long-term demand and long-term goals for revenue.
• Participate in the annual sales conferences of the factories we represent, learn about new guidelines, product lines, and sales revenue to communicate them to the rest of the team.
• Attend training sessions and new product launches for internal and client presentations to create new business opportunities for each of the factories we represent.
• Manage business relationships with Sales Directors, Regional Sales Managers, Operations Managers, Distribution Managers and Field Application Engineers of the factories we represent.
• Manage oversight of service delivery processes, which includes any event like decommits, quality issues, demand changes, NPI, EOL, PPAPs, Allocation, service level resources coordination, customer service and technical resolution.
• Create and present product and application technology training for the manufacturers we represent to our clients.
• Create and organize the first lighting seminar in Mexico, the first three years were at universities: University of Guadalajara, Institute of Technology and Higher Education of the West (ITESO) and Autonomous University of Guadalajara.
• Inside Sales, (Jul 2006 – Jan 2007), Order management; quotation, order creation, pull in, push out, cancellations, RMAs, forecast and metrics report.

• Project Manager, specialist and administration of different operation process, in charge to generate and implement improve opportunities, working with different areas at same time as IT, Finance, Marketing, Warehouse, Logistic, Operation, etc.
• Super user SAP, IT focal point for new implementation and tests capabilities.
• Supply and maintain inventory levels, creation of forecast and metrics reports, supervise Flex EMS as supplier to the R&D operation Mexico.
• Implementation and administrate of interchange guarantee and drop-off center operation with Flex EMS as supplier, savings for $6M usd. Creating and implementing the processes, times and methods for the supplier (Flex) to manage the operation.
• Implemented a sales process for obsolete and refurbished products to HP employees, integrating IT, marketing, warehousing, logistics, finance, and intranet operation processes, saving $1.3M USD.
• Expert, consultant, and administrator of R&D processes at HP Mexico.
• Representative of the R&D Mexico community in projects, forums, and interlocutor with other groups.
• Generation and monitoring of BFTs for R&D in Mexico.
• Responsible for ensuring compliance with the policies and guidelines of the different programs.
• Responsible for generating opportunities for improvement in the programs and operations in which R&D Mexico participates.
• Responsible for approving processes and exceptions to processes as well as documenting them.
• Responsible for training new processes for R&D Mexico as well as other areas.
• Sales Order Manager, (Mar 2004- Nov 2004), Order management, PO inventory transfer, process engineer, cost reduction; create forecast and metrics for Mexico and Latin America.
• Customer Master Data, (Sep 2003- Mar 2004), Create and maintain customer database in SAP, create customer database in Connect @WEB, metrics report, improvement project system OSS (Order status) for Mexico and Latin America.

Guadalajara University, Bachelor Degree in Communications and Electronics Engineering. 997-2001

Green Belt Certificated. (Hewlett Packard). 2004-2005

ITESO, Project Management Institute (PMI). 2008-2008