Luqman Rahman

I am an experienced Customer Service and Operations professional with 8 years of working experience in customer service, call centre, coordination and administrative operations. Throughout my career, I have developed strong communication, problem-solving and interpersonal skills, with the ability to handle customers professionally and support smooth daily operations. I am a responsible, adaptable and fast learner who can work independently as well as in a team.

I am able to work in a fast-paced environment, manage multiple tasks and adapt to new challenges. I am also committed to continuously improving my professional skills and contributing positively to the organisation. I really hope I can get this opportunity to utilise my experience and skills, contribute to the success of the company, and continue to grow professionally while increasing my career potential in a well-established organisation.

Customer Service cum Sales Assistant at PDA JUNCTION (M) SDN BHD (2005-11 – 2007-01)

HR Cum Admin Assistant at OZO PRESTIGE SDN. BHD-BATU MAUNG (2011-01 – 2011-10)

Call Centre Advisor at COMPUMED (2012-04 – 2013-01)

Car-Rental Advisor at PACIFIC RENT-A CAR (2013-01 – 2018-06)

Call Center Senior Advisor at TELEPERFORMANCE MALAYSIA SDN BHD (2018-07 – 2026-06)

Bachelor in Linguistics/Languages (Malay as Profesional Communications) – Universiti Teknologi Mara