Customer Service Advisor | Concentrix
Enthusiastic client data service specialist with in-depth knowledge of document validation and document verification. Handle more than 200 document validation and verification every day. Able to maintain over 98% quality assurance score every month. Committed to maintaining the highest standards of page name change to enhance customer data and meet client satisfaction criteria for effective communication while complying to community guidelines and company standards.
Quality Control Intern | Uno Nutrition Sdn Bhd
As a Quality Control Intern at Uno Nutrition, I was given responsibility to conduct analysis for raw materials and end products for quality purposes and release report accordingly (Sensory, Basic Test, Particle Size, FT4 Powder Rheometer, FTNIR, XRF, Wet & Dry Particle Analyzer, Hygiena Micro Snap TOTAL Detection Device). I also assist on Real Time Stability Test, Accelerated Stability Test study and Mineral Pair study.
