Andy Silas

Certified Virtual Assistant (ALX Africa) with 7+ years of progressive administrative and operations experience across consulting, IT services, logistics, retail, and manufacturing. From 2022 to December 2025, delivered EA-level support to three concurrent remote clients — achieving zero missed deadlines, 40% faster document retrieval, and 100% ontime reporting. Proficient in Microsoft Office, Google Workspace, HubSpot CRM, and AI productivity tools (ChatGPT, Claude, Gemini).

Seeking a full-time Executive Assistant, Virtual Assistant, or Administrative/Operations role to deliver reliable, high-impact support.

Freelance Executive Assistant & VA Consultant at Multi-Client Portfolio (2022-01 – 2025-12)

EA-level support across three concurrent clients in consulting, IT, and logistics. Engagements concluded in December 2025.

• Zero missed deadlines across all three concurrent engagements over the full 3-year period.
• Built Google Drive/Dropbox filing systems for all clients, cutting document retrieval time by 40%.
• Reduced report drafting turnaround by 30% through AI-assisted workflow optimization.
• Retained by all three clients long-term through consistent delivery, confidentiality, and proactive support.

Executive Assistant at Sio Robertson + Associates (2022-01 – 2025-12)

Human Capital Consulting

• Managed executive calendar, stakeholder correspondence, and logistics for 2–4 corporate training sessions per month with zero conflicts.
• Developed SOPs and workflow documentation, reducing operational bottlenecks across client deliverables.

Executive Assistant & Office Manager at Cyberlink Network (2022-01 – 2025-12)

IT Support & Office Management

• Oversaw full office management for a 10-person IT firm — documentation, scheduling, vendor coordination, and internal communications.
• Coordinated staff onboarding and prepared weekly/monthly operational reports for management visibility.

Operations Coordinator at Independent Fleet & Logistics (2022-01 – 2025-12)

Bolt, Uber, InDrive

• Sourced, vetted, and onboarded 5 drivers; coordinated fleet scheduling and prepared performance reports for vehicle owners.

Administrative Officer at ENYO Retail and Supplies (2019-01 – 2021-12)

• Served as a central communication bridge between field teams and senior management across multiple locations.
• Reduced management reporting errors by 20% through standardised templates and structured verification workflows.
• Maintained 100% cash reconciliation compliance and near-zero inventory discrepancy rates throughout tenure.
• Administered HR operations — attendance, leave coordination, and onboarding documentation for field and office staff.

Customer Relations Officer at Elkris Bio-Health Foods Nig. Ltd (2018-01 – 2019-12)

• Managed 30+ daily customer interactions across phone, email, and in-person channels with zero escalations.
• Introduced a complaint follow-up system that reduced repeat complaints by systematically addressing root causes.
• Coordinated sales/management meetings — agendas, minutes, and action points distributed within 24 hours.

Technical Support Officer & Supervisor at Everlasting Business Venture (2008-01 – 2018-12)

• Supervised daily press operations and a team of 10+ operators, meeting production targets and client deadlines consistently.
• Managed equipment maintenance scheduling, minimising downtime and ensuring business continuity.
• Coordinated workflow across design, pre-press, and delivery teams; trained and onboarded new operators.

B.Sc. in Business Administration – Ahmadu Bello University, Zaria (2027-12)

Advanced Diploma in Business Administration – Olabisi Onabanjo University (2014-12)

Diploma in Business Administration – Olabisi Onabanjo University (2007-12)