Babajide Obanla
Customer Support
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About
Dedicated and customer-focused Call Center Agent with strong communication skills and the ability to handle high-volume calls professionally. Skilled in resolving customer complaints, providing accurate information, and maintaining a positive customer experience. Quick learner with the ability to adapt to new systems and work effectively in remote environments.
Experience
Customer Service Representative (client service) at Mother and Child Hospital (2019-08 – Present)
Handled inbound and outbound customer calls and resolved customer complaints while maintaining accurate records and achieving satisfaction targets.
- Handled inbound and outbound customer calls professionally
- Resolved customer complaints and provided timely solutions
- Maintained accurate records of customer interactions
- Assisted customers with inquiries and product information
- Achieved customer satisfaction targets
Education
Bachelor degree in Public Health Science – National Open University of Nigeria (2025)
