Blessing Okubre
Appointment Setter | B2B Outbound | Cold & Warm Leads | Live Transfers | US Market
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About
Appointment setter with 7+ years of telemarketing and outbound cold calling experience. Consistently qualify 50+ appointments weekly and deliver qualified live transfers to closer teams. Comfortable working full-time remote in US EST hours, managing high-volume call campaigns, handling objections, and documenting pipeline activity accurately across CRM platforms. Proven ability to work independently with minimal supervision.
Experience
Appointment Setter (Client Relations & Support Officer) - MAACPADI - Remote
(2023-09 - 2026-03)
- Called US business owners daily, making 200+ dials to qualify leads for a sales team.
- Set 80+ confirmed appointments per week through cold and warm outreach.
- Delivered live transfers to closer team.
- Tracked all activity in Zendesk, logging outcomes and next steps.
- Sustained 80-84% client satisfaction while working independently in EST/CST timezone.
Outbound Telemarketer (Life Insurance Sales) - Call Storm - Remote
(2022-01 - 2026-06)
- Executed high-volume cold calling campaigns, averaging 200+ calls daily to US market.
- Qualified 80+ leads weekly and completed 150+ live transfers per week to sales team.
- Managed objections, followed up on warm leads, and maintained accurate CRM records.
- Worked full-time remote with stable internet and dedicated workspace.
Customer Service Representative - MTN Nigeria Communications Plc
(2022-04 - 2023-08)
- Handled high-volume inbound and outbound calls, resolving most issues on first contact.
- Guided customers through product onboarding with clear communication.
- Trained newer agents on objection handling and escalation protocols.
