Egbaidomeh Darius
CUSTOMER CARE REPRESENTATIVE | CLIENT RELATIONS | CUSTOMER SUPPORT
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About
Customer-focused and highly adaptable professional with experience in client relations, customer engagement, hospitality, sales support, content writing, and administrative responsibilities. Possesses strong verbal and written communication skills, with the ability to listen attentively, understand customer needs, handle complaints professionally, and provide effective solutions. A dependable and quick-learning individual who works well independently and within a team, with a strong commitment to delivering excellent customer experiences.
Experience
Client Relations / Property Marketing Assistant - LA'REALEZA INTERNATIONAL LIMITED - Asaba, Delta State
(2026-01)
- Communicate with prospective and existing clients to understand their needs and provide relevant information about available properties and services.
- Respond to customer inquiries professionally through direct communication and digital channels.
- Follow up with prospects and clients to maintain relationships and support successful transactions.
- Assist clients in understanding property options, pricing, locations, and related services.
- Maintain organized records of customer inquiries, prospects, and follow-up activities.
- Address customer concerns professionally and escalate complex matters to management when necessary.
- Support customer engagement through social media and other communication platforms.
Customer Service / Front Desk Operations - HOSPITALITY INDUSTRY
(2025-01 - 2026-01)
- Provided daily assistance to customers and responded to service-related inquiries and requests.
- Maintained a courteous, professional, and welcoming attitude when interacting with customers.
- Listened to customer concerns and provided appropriate assistance or directed issues to relevant personnel.
- Handled different customer personalities and situations with patience and professionalism.
- Worked effectively with colleagues to ensure smooth and efficient service delivery.
Content Writer - FREELANCE
(2024-01 - 2026-01)
- Produced clear, engaging, and audience-focused written content across different subjects.
- Communicated with clients to understand project requirements and deliver content according to expectations.
- Responded to feedback and revised work to meet client specifications.
- Managed multiple assignments and deadlines while maintaining quality and accuracy.
Education
Higher National Diploma (HND) - Architecture - FEDERAL POLYTECHNIC, AUCHI (2019-01 - 2024-01)
Secondary School Education - EVANGELISM INTERNATIONAL SCHOOL (2013-01 - 2019-01)


