Igwegbe Stephen
Customer Success & Sales Support Specialist
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About
Results-driven Sales and Business Development professional with 4+ years of experience in corporate sales, client relationship management, and revenue growth. Proven ability to identify business opportunities, prepare proposals, and close deals with corporate clients. Skilled in negotiation, market research, and delivering solutions that meet client needs.
Experience
Business Development / Sales Executive at Fortress Enterprises (2024-01 – Present)
Identify new corporate sales opportunities and manage client relationships through proposals and deal closing.
- Identify new corporate sales opportunities and generate qualified leads.
- Prepare proposals, quotations, and bids for corporate clients.
- Build and maintain strong relationships with key business clients.
- Deliver product presentations and recommend suitable solutions.
- Track sales performance and maintain accurate client records.
- Achievement: Increased client acquisition by 25% through strategic prospecting.
Customer Service / Sales Associate at Highway Express Inc (US) Remote (2021-01 – 2023-12)
Assisted customers with product selection and maintained sales documentation while supporting the sales team.
- Assisted customers with product selection and sales transactions.
- Maintained accurate sales documentation and customer records.
- Resolved customer complaints to ensure satisfaction and retention.
- Supported sales team with lead generation and client follow-ups.
Sales Manager at SilverFox & Mirage (2017-01 – 2020-12)
Identified new business opportunities, developed strategic sales plans, managed client relationships, and led sales teams to achieve revenue targets.
- Identified and pursued new business opportunities through networking, referrals, and market research.
- Developed and implemented strategic sales plans to achieve company revenue targets.
- Built and maintained strong relationships with corporate clients and key stakeholders.
- Prepared sales proposals, quotations, and business presentations for prospective clients.
- Negotiated contracts and successfully closed high-value deals.
- Monitored sales performance and prepared weekly and monthly sales reports.
- Led and motivated sales teams to achieve individual and team sales goals.
- Maintained accurate sales documentation, invoices, and customer records.
- Ensured excellent customer service throughout the entire sales cycle.
Education
BSc in Entrepreneurial and Business Management – National Open University (2010-03 – 2015-12)
