Joy Oria

Reliable Administrative Assistant, Customer Support, and Sales Support professional with experience supporting daily office operations, managing records, assisting sales teams, and handling customer communication. Comfortable working with digital tools, organizing information, and supporting teams remotely. Known for being dependable, organized, and proactive, with a strong focus on delivering quality work and meeting deadlines.

Sales Associate at Mirror Homes (2025-07 – 2025-09)

• Assisted the sales team with client inquiries, follow-ups, and property information.
• Maintained client records and updated spreadsheets with sales activity.
• Helped the team exceed monthly sales targets through consistent customer engagement.
• Built positive relationships with clients, resulting in repeat business and referrals.

Administrative Assistant (NYSC PPA) at Greekgod Gym (2024-06 – 2025-05)

• Managed member records, registrations, and updates using digital spreadsheets.
• Handled front desk communication, phone calls, and customer inquiries.
• Assisted with scheduling and daily administrative tasks.
• Supported sales and membership sign-ups, contributing to increased member retention.
• Tracked inventory and reported when supplies needed restocking.

Customer Service Representative at Silas Autos (2020-03 – 2021-08)

• Responded to customer questions and provided product information.
• Processed sales transactions and maintained customer records.
• Handled complaints and resolved issues professionally.
• Follow up with customers to ensure satisfaction.

Front Desk Administrator at Blessed Wholesale Hub (2016-06 – 2019-02)

• Served as the first point of contact for customers and visitors.
• Managed appointment scheduling and basic record keeping.
• Maintained a neat and organized reception area.
• Assisted with daily office tasks and documentation.

Second Class Lower in Economics – Delta State University (2017 – 2023)