Joy Adepoju

Healthcare administrative specialist in EHR documentation, patient records management, and healthcare team coordination. Proficient in maintaining accurate medical documentation, managing patient encounters and medical histories, and supporting physician workflows through careful handling of notes, orders, and diagnostic results. Skilled in HIPAA compliance, patient communication, and using scheduling and CRM tools to optimize administrative processes.

Comfortable with Google Workspace and Microsoft Office in fast-paced clinical settings.

Product Manager at Betechnified (2025-01 – Present)

• Defined and managed product roadmaps aligned with user needs and business goals
• Conducted market research, user analysis, and competitive reviews to inform product decisions
• Collaborated with cross-functional teams to develop, test, and launch product features
• Improved decision-making through structured research and documentation

Medical scribe at Foremost Radiology (2024-01 – Present)

• Accurately documented patient encounters, medical histories, and treatment plans in real time
• Transcribed physician notes, orders, and diagnostic results into EHR systems
• Ensured strict compliance with medical standards and HIPAA regulations
• Reduced documentation errors by 98%, improving workflow efficiency and provider focus

Nursing Assistant at Divine Grace Medicals (2022-01)

• Assisted patients with bathing, dressing, feeding, mobility, and personal hygiene while ensuring comfort and dignity
• Monitored vital signs and reported health changes to nursing staff promptly
• Supported daily patient care, maintained clean and safe environments, assisted with transfers and repositioning, and helped nurses with routine care tasks
• Provided emotional support, followed safety and infection control protocols, and maintained accurate patient care documentation

Patient Experience Officer at Lagos University Teaching Hospital (2018-01)

• Managed patient feedback and resolved concerns to enhance overall patient satisfaction
• Collaborated with healthcare teams to optimize patient care delivery
• Ensured compliance with healthcare standards and service protocols
• Implemented initiatives that improved patient engagement, trust, and service quality

Community Health / Healthcare Assistant (Clinical Training) at Ilara Primary Healthcare Center (2013-01 – 2013-12)

• Completed clinical practicum in basic patient care, vital signs monitoring, and healthcare support procedures
• Assisted with patient records, documentation, and health information management
• Supported patient education, hygiene practices, and preventive healthcare initiatives
• Learned confidentiality, ethical standards, and professional conduct in healthcare settings

Bachelor in Environmental Science And Resources Management – National Open University

Certificate in Community Health / Healthcare Assistant – Ogun State College Of Health And Technology