Mercy Okeowo

Motivated and customer-focused professional with an NCE background in English/Social Studies, experience in office administration, customer communication, record keeping, and digital tools. Strong verbal and written communication skills with the ability to respond to inquiries professionally, maintain accurate records, and build positive relationships. A fast learner with strong attention to detail and a genuine interest in Customer Relationship Management and digital business operations.

Secretary - Arolab Organization - Ibadan

(2026)

• Managed daily administrative activities and maintained organized records.
• Communicated professionally with clients, colleagues, and other stakeholders.
• Responded to inquiries and provided relevant information when required.
• Prepared and managed documents and administrative correspondence.
• Handled data entry and maintained accurate records.
• Supported smooth day-to-day office operations.
• Used digital tools and computer applications for administrative tasks.

National Certificate in Education (NCE) - English / Social Studies - Osun State College of Education, Ila Orangun