Odebode Micheal

Dedicated and customer-focused professional with a Second Class Upper degree in Tourism and Hospitality Management from Ekiti State University. Bringing over 3 years of experience across teaching and hospitality, with strong skills in communication, client relationship management, and problem-solving. Proven ability to engage with diverse individuals, manage responsibilities efficiently, and deliver excellent service.

Seeking a Client Partner or Customer Success role where I can drive client satisfaction, retention, and business growth.

Front Desk Attendant - Eclipse Hotel - Lagos, Nigeria

(2021-05 - 2024-12)

• Managed guest check-ins and check-outs, ensuring a smooth and professional experience
• Handled customer inquiries, reservations, and complaints with a high level of professionalism
• Maintained accurate records of bookings and guest information
• Collaborated with housekeeping and other departments to ensure excellent service delivery
• Built positive relationships with guests, enhancing customer satisfaction and loyalty

Teacher - Divine Sound School - Nigeria

(2019-03 - 2021-04)

• Delivered lessons and managed classroom activities effectively for students
• Developed strong communication and interpersonal skills through daily interaction
• Maintained discipline and created a positive learning environment
• Assisted students with academic challenges, demonstrating patience and problem-solving skills
• Built trust and relationships with students, parents, and colleagues

Bachelor's Degree - Tourism and Hospitality Management - Ekiti State University