Sophie Othman A
IT instructor with Client Support Responsibility
Talent
Ibadan, Oyo StateMember since July 21, 2026
Microsoft Office Applications (Word, PowerPoint)Design Software (Figma, After effects, Canva)Organizational and time management skillsCommunication skills (written and verbal)Ability to meet tight reporting schedulesOrganization and management skills
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Microsoft Office Applications (Word, PowerPoint)Design Software (Figma, After effects, Canva)Organizational and time management skillsCommunication skills (written and verbal)Ability to meet tight reporting schedules
About
A tech-savvy and detail-oriented professional with strong communication, interpersonal, and problem-solving skills. Passionate about leveraging technology to deliver innovative solutions and exceptional user experiences while contributing effectively to a dynamic, collaborative, and results-driven organization.
Experience
IT instructor with Client Support Responsibility - Letmauck Cantonment Nigerian Army Barracks - Ibadan, Oyo State
(2025-04 - 2026-03)
National Youth Service Corps (NYSC)
- Responded to client inquiries and provided timely troubleshooting and guidance.
- Delivered technical training while providing personalized support to client with different technical backgrounds.
- Provide follow-up support after training to ensure clients can effectively use the systems.
- Client Engagement and Relationship Management
- Monitor client progress and provide coaching to improve performance and confidence.
- Identify opportunities to improve training delivery and client support processes.
- Serve as the primary contact for clients regarding training programs and technical questions
Education
B.Tech. - Agricultural Economics - Abubakar Tafawa Balewa University (2016 - 2024)
Skills
IT instructor with Client Support Responsibility