Senior Service Delivery and Service Management executive with 20+ years of global experience across IT and telecommunications
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Senior Service Delivery and Service Management executive with 20+ years of global experience across IT and telecommunications. Proven leader in delivering large-scale, multi-million, multi-year managed services, overseeing global network infrastructure delivery SD-WAN, WAN, LAN, DC LAN, WLAN, and security), managing a team of 25+ personnel. Strong expertise across enterprise ICT solutions including cloud (IaaS, PaaS, SaaS), data centres, managed connectivity and cybersecurity.
Recognized for driving operational excellence, leading complex customer onboarding and SLA/service assurance frameworks, always delivering projects on time and within budget. Strategic, customer-centric leader with strong CxO engagement, combining consultative approach, commercial acumen, and the ability to build high-performing teams and deliver measurable business value
Senior Service Delivery and Service Management executive with 20+ years of global experience across IT and telecommunications
Fontys Hogeschool Eindhoven, Bachelor of Business Administration (BBA), Business/Managerial Economics.
