Pastoral Assistant at Redeemer Church of Al Ain (Al Ain Evangelical Centre) (2025-10 – Present)
- Lead the Kids Ministry that includes a yearly Curriculum for ages 4-10 (4-6 years/ 7-10 years)
- Lead and support Kids Bible Camp (3 day kids activity and lessons)
- Lead kids ministry and connect team monthly scheduling and making sure that the lesson for the week is clear
- Writing of the weekly News letter and Announcements which includes an article connected to the upcoming sermon, and making sure that it goes out to all members weekly
- Preaching once a month or standing in when the lead Pastor takes annual vacation
- Leading Discipleship Bible Studies (Exploring Christianaity and Parenting by Paul D Tripp)
- Part of the music team
- Support local churches within the UAE (Abu Dhabi – New Live Church and Fujaira – Emanual Church of Fujaira) with preaching when the need arise
- Support in planning of the weekly Service planning (Songs, Corporate prayer)
- One on One visits with Church Memebers when possible
IKEA Food & Beverage Manager – Service Office at IKEA Al-Homaizi Limited (2021-02 – 2025-06)
- Support and lead a service office food team through competency development
- Support the service office food team to grow the business to it's full potential and deliver bottom line profit
- Development of strategic plans in both Food safety, operations, commerciality, supply chain and people development
- Overseeing Food Range and Commerciality in 3 markets (Kuwait, Morocco and Jordan)
- Support the IKEA Food units to drive commercial excellence through coaching, knowledge transfer and sharing of information
- Supporting IKEA food units in the planning process leading up to the implementation of the new Local relevant range for the upcoming commercial year
- Optimise food sales, conversion, gross margin and profit together with each market
- Oversee and support expansion and new openings for all functions within IKEA Food
- Plan and lead the supplier tender process together will all internal steakholders
Range & Commercial Manager at IKEA Al-Homaizi Limited (2018-09 – 2021-02)
- Overseeing Food Range and Commerciality in 3 markets (Kuwait, Morocco and Jordan)
- Support the IKEA Food units to drive commercial excellence through coaching, knowledge transfer and sharing of information
- Lead the commercial team through planning, coaching and coordinating commercial activities in order to deliver common objectives and goals
- Supporting IKEA food units in the planning process leading up to the implementation of the new range for the upcoming commercial year
- Responsible for steering competitive pricing through all food channels to secure price and quality
- Supporting the IKEA food units through detailed commercial briefs for each campaign
- Contribute to the insights and ideas that markets might have as part of their commercial activities within each campaign or activity
- Optimise food sales, conversion, gross margin, and profit together with each market
- Support food units by analyzing reports and providing insights to achieve agreed-on KPIs
- Be an active partner in support of the sustainability direction of IKEA
- Responsible for ensuring that each market receives information relating to new range implementation during specific planned times of the commercial year
Food & Beverage Specialist Service Office at IKEA Al-Homaizi Limited (2017-06 – 2018-08)
- Overseeing the Food Safety and Operations in 3 markets (Kuwait, Morocco, and Jordan)
- Implementation of HACCP procedures and functions
- Ensure that the relevant levels of HACCP are scheduled with the 3rd party company to ensure competence in the teams
- Developing and implementing of Operational routines in the IKEA Food & Beverage
- Conduct Operational reviews including feedback
- Assist in the rollout of new Menu items in the range
- Assist in the ordering of goods ordered from our IKEA supplier
- Meet with local suppliers to assist the stores with consistent product and new items
- Assisting in the proposals on a new Local relevant range for the coming year
- Implementation of routines and checks to reduce the food waste in the stores
Area Operations Manager at Hungry Lion (Shoprite Group Of Companies) (2009-07 – 2017-06)
- Overseeing 8 Regional Managers (Western Cape,Gauteng, Freestate, Northern Cape, Lesotho, Swaziland and Botswana). Total of 72 stores
- Assistance in new management recruitment and placing
- Maintaining operational systems and overseeing that procedures and policies are followed and maintained
- Setting action plans in place to address KPIs in the various regions
- Regional and Store performance audits/assessments
- Operational feedback on weekly and monthly periods to the team and gathering of action plans on focus areas directly to my operational team
- Sign off on requested building and equipment maintenance that needs to be conducted
- External audit report analysis and action plan development with the regional managers
- Shrinkage control (daily, weekly and monthly)
- New Store openings and sign off on snag list. Direct communication with contractors on progress and completion
- Ensuring that the relevant training is scheduled and conducted
- Implementation and follow-up on new and ongoing IR and HR cases. (Including CCMA cases)
- Implantation of new menu items and products and the implementation of the standards and procedures
- Dealing with current and new suppliers. This includes new products and supplies. (Export and local)
- Customer liaison with regard to feedback or complaints
- Ensure that the operational team is aware of any new promotions and the implementation at the store level
Restaurant General Manager at KFC (Ahead Trading Franchise) (2009-03 – 2009-05)
- Conducting store visits on day to day store procedures
- Managing cash handling procedures
- Managing IR & HR-related issues
- Overall store performance related to balance scorecard. (KPI Results)
- Schedule and conduct relevant required training
- Auditing store results and implementation of future action plans to improve results
Area Manager/ Area Coach at KFC (Rohloff Administration Franchise) (2008-03 – 2008-12)
- Communicating PnL/ management results to the store managers on a monthly cycle
- Conducting store audits/ training on day to day store procedures
- Implementation and follow up on store cash handling procedures
- Managing restaurant IR & HR related issues and the progress thereof
- Representing company at CCMA
- Managing overall store performance related to balance scorecard
- Auditing store results and implementation of future action plans to improve results
- Inventory control/ management and overseeing the day to day losses per store
- Action plan discussion sessions with Store/ Branch managers
Area Manager/ Area Coach at KFC (Chicken Management Services Franchise) (2005-01 – 2008-03)
- Communicating PnL/ management reports to the store managers on a monthly cycle
- Conducting store audits/ training on day to day store procedures
- Implementation and follow up on store cash handling procedures
- Managing restaurant IR & HR related issues and the progress thereof
- Representing company at CCMA
- Managing overall store performance related to balance scorecard
- Auditing store results and implementation of future action plans to improve results
- Inventory control/ management and overseeing the day to day losses per store
- Action plan sessions with Managers
Branch Manager at CTM (2004-07 – 2004-12)
- Managing profit and loss of the store
- Ordering and leasing with sales representatives
- Implementation of cash handling procedures
- Managing store IR & HR related issues
- Representing company at CCMA
- Merchandising
- Training on new products and customer service
- Inventory control/ management and overseeing the day to day losses per store
Restaurant General Manager at KFC (Kumnandi Franchise) (2004-06 – 2004-06)
- Inventory control
- Managing Profit & Loss/ management report results
- Labour Scheduling and deployment on a daily and weekly basis
- Handling IR and HR related issues
- Staff recruitment
- General maintenance
- Reporting to Regional Operational Manager
- Opening of new stores
Restaurant General Manager at Pizza Hut (Pepsi Co Restaurants International) (1995-01 – 2001-01)
- Inventory control
- Profit & Loss
- Labour Scheduling and deployment
- Handling IR and HR related issues
- General maintenance
- Managing delivery service