22 workforce management opportunities in Bacolod updated today
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· Page 1 / 2ECAM is looking for talented individuals like you! Be the next Workforce Management Supervisor. The Workforce Management Supervisor oversees workforce planning, forecasting, scheduling, and real-time monitoring to ensure service level goals are met. This role collaborates closely with Operations and
Role Summary The Workforce Management (WFM) Lead is responsible for designing, governing, and operating the enterprise WFM model supporting a large-scale, highly regulated pharma contact center environment. This role ensures accurate forecasting, efficient staffing, and real-time performance control
ECAM is looking for talented individuals like you! Be the next Workforce Management Supervisor . The Workforce Management Supervisor oversees workforce planning, forecasting, scheduling, and real-time monitoring to ensure service level goals are met. This role collaborates closely with Operations an
ECAM is looking for talented individuals like you! Be the next Workforce Management Supervisor . The Workforce Management Supervisor oversees workforce planning, forecasting, scheduling, and real-time monitoring to ensure service level goals are met. This role collaborates closely with Operations an
Workforce Analyst Role Summary The Workforce Analyst supports the Workforce Management (WFM) team in a regulated pharma contact center by delivering accurate forecasting, staffing analysis, and performance reporting for 500+ agents across 20+ Lines of Business (LOBs). This role helps maintain servic
UbiquityWe're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine cor
Apply today and start your journey with Ubiquity ! Responsibilities Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount require
UbiquityThe Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time g
UbiquityA leading workforce management company in Philippines is seeking an experienced manager to oversee workforce operations. This role involves tracking call volumes, managing headcount requirements, and improving productivity objectives. The ideal candidate will have 3-5 years of workforce management e
A workforce management company in Bacolod is seeking an experienced professional to manage workforce operations. This role involves overseeing call volume forecasting, daily metrics reporting, and ensuring compliance with procedures. Candidates should have over 5 years of experience in workforce man
Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting structures, and system access. R
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount r
Apply today and start your journey with Ubiquity ! Responsibilities Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking, forecasting, analyzing real-time management and planning of assigned call volume, headcount requir
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount re
*We're hiring.** The **Workforce Supervisor**ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determi
*Workforce Analyst** *Role Summary** The Workforce Analyst supports the Workforce Management (WFM) team in a regulated pharma contact center by delivering accurate forecasting, staffing analysis, and performance reporting for 500+ agents across 20+ Lines of Business (LOBs). This role helps maintain
Ubiquity Global ServicesWe're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine cor
Apply today and start your journey with Ubiquity ! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount r
iQor*Job Summary:** This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected changes in the call
iQor (Philippines), Inc.*Job Summary:** This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected changes in the call
The Workforce Analyst supports the Workforce Management (WFM) team in a regulated pharma contact center by delivering accurate forecasting, staffing analysis, and performance reporting for 500+ agents across 20+ Lines of Business (LOBs). This role helps maintain service levels, cost efficiency, and
Responsibilities: Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors the queue re
SagilityA global call center in the Philippines seeks a Workforce Analyst to manage analytics and forecasting for workforce planning. The role includes developing long-term forecasts for resource planning and ensuring optimal utilization. Candidates should have 3-4 years of experience in workforce managemen
*The Responsibilities:** Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity. Assist WF
The Management Trainee is a development role designed to prepare candidates for future leadership positions in a gadget and electronics retail environment through hands-on training in sales, operations, inventory, and team management. Key Responsibilities Undergo structured training in store operati
Stellar 167 Manpower Recruitment and Services, Inc. Negotiable Job Description Government Mandated Benefits Professional Development Job Training Description Assist in the development and implementation of business strategies. Participate in training programs to gain hands-on experience. Support dep
· Bachelor’s degree holder preferably in Hotel and Restaurant Management or business related course· Excellent leadership· Excellent customer service· Willing to work on shifting schedule· Fresh graduates are encouraged to apply.
The Management Trainee in Store Operations is an entry‑level leadership role designed to develop future store managers. The trainee will gain hands‑on experience in all aspects of store operations, including sales, customer service, inventory management, staff supervision, and operational compliance
Job Description Job Description Completing assigned tasks by required deadlines Attending staff meetings and recording meeting minutes when applicable Overseeing employees and evaluating work Writing out daily reports Assisting management with the implementation of new policies Ensuring new employee
₱585,000 – ₱930,000/year
Estimation confidence: Low
Estimate based on market data for Bacolod. Actual salaries may vary depending on experience, company, and area.
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