*Enable your future** At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting
WFM Executive – Forecasting, Scheduling & Capacity Planning Are you passionate about turning data into business impact? We’re looking for a WFM/MIS Lead who can deliver accurate operational insights , and drive capacity planning, forecasting, and scheduling decisions through strong analytics and
Company Description Moder, founded in December 2020, is a tech-forward outsourcing company dedicated to enhancing the financial health and operational efficiency of companies in the US mortgage, insurance, and banking industries. Our solutions range from managing single projects to serving as an ext
*Enable your future** At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting
🌟 We’re Hiring: Sr. Manager– Workforce Management 🌟 Ready to lead and innovate in Workforce Planning? Join our team and make a real impact on operational excellence! What You’ll Do: Drive long-term and short-term forecasting for inbound/outbound call volumes Manage staffing plans for internal and
Job title: Workforce Management Executive Work set up: Onsite Tech Tower, Cebu Business Park Work shift: Midshift Salary: up to 42k package Experience: 3-5 years Start date: ASAP Qualifications College Graduate 3-5+ years experience as WFM or RTA Good working knowledge of computer i.e., MS-Office, A
Workforce Management (WFM) Specialist / Lead Location: Cebu – Central Block (Onsite) Schedule: US Business Hours Job Summary: The Workforce Management (WFM) Specialist / Lead is responsible for ensuring optimal staffing levels, accurate forecasting, and efficient real-time management of resources to
Job Title: Workforce Management L3 City: Cebu State/Province: Cebu State Posting Start Date: 4/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transfor
Job Description Job Title: Workforce Management L3 City: Cebu State/Province: Cebu State Posting Start Date: 4/16/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex
Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Nature of the Account: Support Shift: Midshift Educational Requirement: College Graduate Qualifications: At least 3 years of experience as WFM or RTA Job Description: Maintain and update headcount and capacity planners to ensure smooth operations
You can expect to learn many aspects of Workforce Management that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth. On top of key core skills related to data analysis, and automation, and data visualization. W
Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Nature of the Account: Support Shift: Midshift Educational Requirement: College Graduate Qualifications: At least 3 years of experience as WFM or RTA Job Description: Maintain and update headcount and capacity planners to ensure smooth operations
Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Nature of the Account: Support Shift: Midshift Educational Requirement: College Graduate Qualifications: At least 3 years of experience as WFM or RTA Job Description: Maintain and update headcount and capacity planners to ensure smooth operations
Job Description A Workforce Management (WFM) Executive ensures that the right number of people with the right skills are available at the right time. They analyze data, predict workload, and create schedules to meet business demands while controlling costs. Key Responsibilities 1. Forecasting & Plan
JOB DESCRIPTION If you're looking to support the COS Solution Center, from a workforce management perspective, you have found the right place. The Workforce Management team provides workforce products, technologies, scheduling, forecasting and real time support for the COS Solution Center contact ce
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, s
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, s
If you're looking to support the COS Solution Center, from a workforce management perspective, you have found the right place. The Workforce Management team provides workforce products, technologies, scheduling, forecasting and real time support for the COS Solution Center contact centers. As a Work
A leading financial services firm in Cebu City is seeking a Workforce Analyst to manage real-time service levels across multiple teams. The role requires over 4 years of experience in a call center environment, advanced knowledge of workforce management practices, and strong quantitative skills. The
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, s
About the job Workforce Management Executive (Cebu) Role Purpose The purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal
*SUMMARY:** The Workforce Management (WFM) Team Lead is responsible for driving intraday operational excellence, schedule optimization, and workforce data integrity across multi-site client operations. The role ensures Service Level (SL) and Occupancy targets are consistently achieved through strate
Assist in managing RED RIBBON store MINGLANILLA/NAGA Cebu Job Requirement College Graduate, fresh graduates are welcome to apply Computer literate Good communication and people relations skills BASIC JOB DESCRIPTIONS Implement the following programs assigned and ensure compliance to standards during
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.
Responsibilities Assist in the collection and disposal of waste materials. Sort recyclable and non-recyclable items efficiently. Ensure compliance with health and safety regulations. Maintain cleanliness in waste management areas. Report any issues or hazards to management promptly. Participate in c
We’re looking for a Workflow Management Analyst to join our Workforce Management team at MBPS. In this role, you are responsible for effectively delivering near‑time and intraday performance and volume management with the purpose of optimizing resources to achieve business objectives. Position Respo
Role Description This is a full-time on-site role for an Account Management Specialist located in Mactan, Cebu. The Account Management Specialist will be responsible for managing client accounts, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks will include
We’re looking for a Workflow Management Analyst to join our Workforce Management team at MBPS. In this role, you are responsible for effectively delivering near-time and intraday performance and volume management with the purpose of optimizing resources to achieve business objectives Position Respon
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.
Job Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of tod