Annabelle Macabenta

To be able to find an internship wherein I can fully utilize my skills and knowledge, and further enhance them to contribute to my development as a person, and to be able to be a part of the team whose development I can contribute to as a member, in preparation for my future career.

Travel Expert - EXL PHILIPPINES

(2024-04 - 2026-05)

• Changing and cancelling flights and car rentals
• Used 4 GDS' such as Sabre, Amadeus, world span and fare Logix

Travel Expert - PEN BROTHERS

(2021-08 - 2023-10)

• Changing and cancelling flights and car rentals
• Used 4 GDS' such as Sabre, Amadeus, world span and fare Logix

Travel Expert - WNS GLOBAL SERVICES

(2015-03 - 2023-08)

• Booking, Changing and cancelling flights, car rental and Hotel reservation
• Used 4 GDS' such as Sabre, Amadeus, world span and fare Logix

CSR: Retention Team - TRANSCOM CENTER

(2013-07 - 2015-03)

We are encouraging the customers to retain their cable, internet and phone service by highlighting the benefits and provided option

CSR: Collections team - BAYANTEL

(2008-09 - 2009-09)

• Informing the customer about their due date and remind to settle their account on time

CSR: Collection team - BEAUKEN INTERNATIONAL SERVICES

(2005 - 2008)

• Collecting customer's delinquent account

Bachelor of Secondary Education - English - Philippine Christian University (2010 - 2013)

Secondary - Ernesto Rondon High School (1990 - 1994)

Primary - Project 6 Elementary School (1984 - 1990)