Detail Oriented Customer Service Representative and Collection Specialist
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Detail Oriented Customer Service Representative with 3 plus years experience resolving customer inquiries, managing high volume call queues. Seeking to apply proven conflict resolution skills and product knowledge to enhance loyalty and operational efficiency. Results driven Collection Specialist with 3 years of experience in account management, payment negotiation and delinquency reduction.
Proven track record of exceeding recovery goals, improving collection efficiency and ensuring compliance with regulatory standards. Seeking to bring expertise in skip tracing, dispute resolution and customer service.
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undergraduate - Programming - ACLC Ama Computer Learning Center (2009 - 2010)
High School - F.P. Felix National High School (2006 - 2009)
Elementary - Exodus Elementary School (1999 - 2005)
