Camille

Detail-oriented administrative and billing professional with over five years of experience in billing and collections, customer service, payment processing, records management, and office administration. Proven ability to manage financial records, coordinate with clients, resolve payment concerns, and maintain accurate documentation. Proficient in Microsoft Office applications with strong organizational, communication, and multitasking skills.

Seeking to contribute to an organization by delivering efficient administrative and customer support services.

Office Staff - Clean Edge Manpower Solution

(2019-11 - 2020-10)

• Handled incoming phone calls, emails, and general office correspondence.
• Encoded and maintained employee 201 files while ensuring data accuracy and confidentiality.
• Assisted in preparing and organizing office documents, reports, and records.
• Performed data entry and maintained accurate filing systems for easy document retrieval.
• Coordinated with applicants, employees, and clients regarding administrative concerns.
• Assisted management with scheduling, documentation, and daily office operations.
• Supported various administrative functions to ensure efficient office workflow.

Billing and Collection Specialist - Worksavers Personnel Services Inc.

(2021-07 - 2024-04)

• Prepared and processed customer billing statements, invoices, and collection documents.
• Monitored accounts receivable and ensured timely collection of outstanding payments.
• Followed up with clients regarding overdue accounts while maintaining professional customer relationships.
• Recorded and posted customer payments accurately into the accounting system.
• Prepared monthly, quarterly, and annual financial and collection reports.
• Maintained organized billing records and ensured proper filing of financial documents.
• Assisted in resolving billing discrepancies and payment-related concerns.
• Performed general administrative duties to support the billing and finance department.

Collection Assistant - Tajh Management Services Inc.

(2024-06 - 2025-03)

• Monitored customer accounts and followed up on outstanding balances through phone calls, emails, and written notices.
• Processed customer payments accurately and issued official receipts in a timely manner.
• Posted payments into the accounting system while ensuring accuracy of financial records.
• Maintained updated records of customer accounts, payment histories, and collection activities.
• Assisted clients by addressing billing inquiries, payment concerns, and account discrepancies.
• Coordinated with internal departments to resolve payment-related issues efficiently.
• Prepared collection reports and other administrative documents for management review.

Billing and Collection Assistant - Worktext Systems Inc.

• Process customer billing transactions and ensure accurate recording of account information.
• Maintain and update customer billing records and related documentation.
• Coordinate with internal departments to resolve billing discrepancies and customer concerns.
• Prepare billing reports and monitor account balances to ensure timely collections.
• Respond to customer inquiries regarding billing statements, payment status, and account concerns.
• Perform data entry, document management, and other administrative tasks to support daily operations.
• Ensure compliance with company policies and procedures in handling billing and customer information.

Bachelor of Science - Business Administration Major in Financial Management - Tarlac State University (2015 - 2019)