Customer Service / Customer Support
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Results-driven Marketing and Business Development Professional with years of experience in digital marketing, branding, graphic design, sales, and client acquisition. Pioneered the digital marketing and graphic design initiatives at First Global Technopark, building the company's online presence and executing campaigns that supported commercial leasing and event venue operations. Experienced in generating leads, conducting client presentations, negotiating agreements, and successfully closing sales.
Skilled in social media management, content creation, Adobe Creative Suite, Canva, and CRM, with a proven ability to combine creative marketing strategies with effective sales to drive business growth.
Marketing / Admin Assistant at First Global Technopark (2025-05 – 2026-06)
Pioneered the company's digital marketing and graphic design initiatives, establishing its online presence and creating marketing strategies, branding materials, and promotional content to support sales, leasing, and business growth. Personally engaged with prospective clients, conducted site tours and presentations, negotiated terms, and successfully closed leasing and event bookings.
Marketing Digital Products at Freelance (2024-02 – 2025-03)
I used to sell Digital Products and sell my Photo editing services through different Digital Selling Platforms.
English Teacher as a Second Language at Freelance (2022-03 – 2024-12)
I was teaching all ages of Chinese people online, this was my bread and butter when I was in College.
Internship at A.C.T.S Insurance Agency (2023-01 – 2023-06)
I was assigned to data gathering, promotion, social media management, Email Marketing & Photo and Video editing.
Customer Service Representative at Alorica (2021-07 – 2022-03)
I was handling Macy's, one of the biggest department store in the world, I was the top 1 in the team and able to get numerous incentives and Positive Feedback from the customers which posted on Screen in the production floor along with other employees.
Market Research Interviewer at Concentrix (2019-11 – 2020-07)
I was doing research for multiple business brands. I was collecting data and feedback from the clients that can be used as advantages and improvements of the brands.
Bachelor of Science in Business Administration Major in Marketing Management – National College of Science and Technology (2023-09)
High-School / Senior High-School – Padre Garcia National High-School (2014-01 – 2019-12)
