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Cuasay, Erica Mae

Cuasay, Erica Mae

Customer Service Representative Aspirant | Fresh Graduate

Talent
PasigMember since June 20, 2026
Travel bookings and reservationsAirline and in-flight proceduresSafety demonstrationsPassenger service protocolsInterpersonal skills
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Travel bookings and reservationsAirline and in-flight proceduresSafety demonstrationsPassenger service protocolsInterpersonal skills

About

A dedicated and goal-oriented fresh graduate with strong communication and interpersonal skills. Quick to learn, adaptable to fast-paced environments, and committed to delivering excellent customer service while contributing positively to the team’s success

Experience

Travel Agency Intern at Adventure Travel and Tours (2026-03-10 – Present)

Travel Agency Intern (150 hours)

  • Assisted with travel bookings and reservations
  • Provided basic travel information to clients
  • Supported daily operations of the travel agency

Aviation Trainee at Rever Grand Aviation and Career Academy (2026-02-09 – 2026-02-28)

Aviation Trainee (300 hours)

  • Participated in aviation and cabin crew training sessions
  • Learned airline and in-flight procedures
  • Practiced safety demonstrations and passenger service protocols
  • Observed standard procedures followed by airline crew during flights

Education

Bachelor of Science in Tourism Management – University of Rizal System, Angono, Rizal (2022 – 2026)

Senior High School in General Academic Strand – Raises Academy, Angono, Rizal (2020 – 2022)

Junior High School in General Academic Strand – Raises Academy, Angono, Rizal (2016 – 2020)

Skills

Customer Service Representative AspirantFresh Graduate

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